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The University of Cambridge voices its approval
SpliceCom, the IP convergence company, has announced it has won a tender to provide The University of Cambridge with a Voice Processing and Mobility solution for the University’s 15,000 users. Integration of the system, based on SpliceCom’s next-generation maximiser platform, with the existing, iSLX based, University Telecom Network has already commenced. SpliceCom beat off strong competition from both TeleWare and C3 to win the business at one of the world's most prestigious universities, the second oldest in the English-speaking world.
“maximiser was chosen because we see it as a new generation product, not a legacy system that has been ‘IP enabled’,” said Chris Barron, Telecommunications Project Manager for The University of Cambridge. “The ability to integrate natively into our browser based application architecture immediately differentiates maximiser from other products in the marketplace.”
“We are replacing the whole of our voice network and we consider the Voice Processing System as a key strategic component – particularly as it must operate across the old and new networks,” continued Barron. “VoIP handsets do not support analogue answerphones so these must be purged from the entire estate prior to the implementation of an IP system. As the first part of the rollout visible to our users, maximiser will allow us to deliver obvious benefits in advance of the disruptive process of replacing handsets at the desktop. maximiser’s facility set, alongside its web user and delegated management interface provides us with the perfect platform to offer new features and services to our 15,000 users.”
“This significant maximiser win is a result of two years of discussions, collaboration and trials between The University of Cambridge and SpliceCom,” said Sean Harding, SpliceCom’s CEO. “We are excited about working even closer with Chris and his team as we implement this large-scale solution over the forthcoming months. In particular, the University’s vision of web access and telephony control, treating voice itself as an application, is in close alignment with our own philosophy. This will allow users access to all of maximiser’s advanced capabilities in a consistent and easy-to-use manner, totally independent of their whereabouts, computer platform and/or telephony handset they wish to use.”
This is a view that Chris Barron extends even further. “Consider telephony in 2007, not as pressing keys and flashing lights on a handset, but as something which must be an integral part of a user’s web access – even though they might have a physical handset next to their PC. However, in the immediate future, we’ll be exploiting maximiser’s capabilities to improve the level of telephony facilities available to our users and to increase the up-take and use of voicemail as it becomes as simple and intuitive to use as email.”
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