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Events
3rd Annual Telecoms Quality and Business Process Management
Wed 14 May 2008 - Thu 15 May 2008
Hotel Radisson SAS, Rome
After the success of previous years, this time senior executives from Vodafone, Telefonica, Orange, Motorola will present case studies how they improved their business process management. Besides learning the specifics of quality management in the telecom industry, after these 2 days you will come away equipped with ideas, tools and know-how in various NGOSS models, eTom, effective measurement techniques, outsourcing strategies, and many more.
