Events

2nd Annual Telecoms Quality and Business Process Excellence

Mon 10 September 2007 - Tue 11 September 2007

Vienna

Austria

Well managed, mature business processes give a clear competitive advantage: customer satisfaction, faster and more successful new service deployment and more efficient and enthusiastic workforce. Join us become a part of interactive panel discussions about the Six Sigma, e-Tom, 8 Omega and other applications to secure quality assurance goals. Case studies will examine, using the voice of customer, the path to business transformation. Discuss the importance of process driven organizations and implementing quality standards to support and realize business process excellence. Meet and network with experts from companies like Vodafone, Orange UK, British Telecom, Motorola, Telenet NV, Korea Telecom, Telecom Italia and many others

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