European Communications

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Analysis

European Communications discusses the latest telecom trends with telco executives, analysts and topic experts viainsightful analysis, Q&As and opinion pieces.

Operators in need of an answer as they ask ‘from despair to where?’

Perhaps the most concerning thing about the telecoms industry is not the frequently expressed fears about stagnating revenues or OTT threats but the fact that while operators accept change is needed, they are not entirely sure what that change should be.

Telcos turn 'queenmakers' in battle for consumers' hearts

As operators grapple with rebranding themselves as "digital businesses" in a bid to succeed in what they are told is now a "digital ecosystem", the products they offer become increasingly important.

Data and marketing behind changing face of telecoms fraud

Operators naturally don’t like to talk about it, but fraud remains a significant problem for them.

NOS Chief Exec hails first-born quad-player, worries about vendor consolidation

Miguel Almeida is targeting a five percent gain in Portugal's telecoms market as his newly-named operator takes aim at the country's incumbent.

BT sets out new customer-service focused strategy, outlines mobile plans

BT Chief Executive Gavin Patterson set out a new “refined” strategy for the operator, which includes improving customer experience and launching a new mobile network.

Video: Turkcell and Telefónica execs discuss M2M strategy

European Communications met with representatives from Turkcell and Telefónica to discuss their respective M2M strategies.

Vivendi takes easy option over SFR, opens door for Free-Bouygues deal

Vivendi’s decision to sell its SFR mobile business to Numericable owner Altice at the weekend only increases the likelihood of further consolidation in the French market.

Three UK CEO: “Im focused on building our brand”

David Dyson, the chief executive of Three UK, said he is focused on building the brand as he expanded on the operator’s recent performance at a briefing on Tuesday.

M2M growth pushes operators to move up the value chain

M2M continues to be one of the growth stories for European operators as the focus begins to shift away from connectivity.