Mohammed Sha, head of market strategy at customer management solutions vendor Convergys, discusses the Big Data challenge.
Eurocomms.com: In your opinion, what is the “Big Data” challenge for the telecoms industry?
Last update10:41:59 AM
Mohammed Sha, head of market strategy at customer management solutions vendor Convergys, discusses the Big Data challenge.
Eurocomms.com: In your opinion, what is the “Big Data” challenge for the telecoms industry?
Content distribution networks are specialised server farmers, usually located at the edge of Tier-1 networks to reduce latency and improve availability.
They are fundamental to improving the customer experience of online video, but some telcos think they can cut CDNs out of the loop.
Sham Careem, CEO of Momac, discusses how on-device self-service can benefit operators and customers alike.
Eurocomms.com: How do you define on-device self-service?
Olivier Beaujard, VP market development at Sierra Wireless, discusses developments in the M2M space.
Eurocomms.com: Operators are increasingly looking at M2M – what role do you see them playing and what is their best route to market?
Aram Krol, senior proposition director at Acision, discusses the future of SMS.
Eurocomms.com: Amid the rise of smartphones and OTT messaging, is SMS still a valid service today?
Aram Krol: The increase of over-the-top (OTT) services has seen mobile messaging become more instant, social and live than ever before.
Thorsten Schneider, head of security practice at Nokia Siemens Networks, discusses why operators should make security a key differentiator.
Eurocomms.com: What is the latest situation regarding the security risks of smart devices?
Thorsten Schneider: Eighty four percent of subscribers already use smart devices to manage sensitive data in both their private and business lives. This makes smart devices attractive for thieves and hackers as the financial value of stolen information can be high.
Teligent Telecom CEO Einar Lindquist discusses why operators should consider implementing an own-brand VoIP service.
Eurocomms.com: What impact do you see VoIP services having on operator revenues in Europe this year?
Einar Lindquist: There’s no question that VoIP services will continue to eat into revenues.
Gordon Rawling, Oracle's director of EMEA marketing, discusses Big Data.
What impact do you see Big Data having on operators?
There are so many ways in which Big Data is presenting itself as an issue to operators.
Adam Kerr, head of m-commerce at Ericsson, discusses one of the key topics at this year's Mobile World Congress.
What is your vision for how the m-commerce space will evolve over the next 12 months?
2012 will be a year of rapid transition and dynamic change across m-commerce.