Features
Sponsored feature: Microsoft
BUSINESS CONTINUITY - A lemon by any other name?
Ignoring business continuity is no longer a reasonable option, yet many companies are wary of being sold a dud. Patrick Roberts looks at the positive steps that can be taken to ensure a better-informed choice of solution
ENTERPRISE MOBILITY - Don't get hung up on the phone
Enterprise mobility should focus on message delivery not device type insists Peter Semmelhack
The benefits of mobile business solutions are hard to ignore for most enterprises today. Used for everything from tracking home visits by medical staff
ATCA - Balancing transition
As telecommunications vendors clamour to develop and launch products based around the Advanced Telecom Computing Architecture (ATCA), operators and equipment manufacturers must decide how the standard will shape their business. Robin Kent outlines the core propositions of
IMS & MESSAGING - Open message
Alex Duncan looks at the new opportunities for enriching both person-to-person and application-to-person services in an IMS world
Irrespective of whether you work in business development, engineering or operations, you’re almost certainly well aware that the design
LEAD INTERVIEW - Brave New World
TeleManagement Forum actually started life as the Network Management Forum but broadened its remit to include the rest of the telco ‘back office’ as the telecom sector changed through the 1990s. Now, at this year’s May TeleManagement
CUSTOMER LOYALTY - The knot that binds
Customers yearn to be loyal, claims Geoff Webb, but there are far better ways of keeping them on-side than conventional loyalty schemes
Let’s face it: most loyalty schemes today are really a confidence trick. The rewards they
BIMS PREVIEW - Billing & Information Management Systems 2007
Hugh Roberts sets the scene for BIMS 2007
Whether you prefer to call them ‘silos’ or ‘stovepipes’, the history of telecommunications has been dominated by the development of vertical towers. Within the traditional telecoms operations environment, every
