Kaj Hagros, CEO of back office vendor Tecnotree, discusses the results of the company’s new whitepaper "Unravelling what makes a mobile customer loyal", including how mobile operators can keep customers, minimise churn and why they need capitalise on LTE to do both.
Features
European Communications discusses the latest telecom trends with telco executives, analysts and topic experts viainsightful analysis, Q&As and opinion pieces.
#MWC13 Do telcos have disconnected ideals about the Connected City?
- 27 February 2013
The marketing put out by hosts the GSMA about the Connected City at Mobile World Congress promised delegates the chance to “experience first-hand the city of the future”.
#MWC13 Q&A: Thierry Bonhomme, Senior EVP of Orange Labs, Networks and Carriers
- 26 February 2013
FT-Orange's Thierry Bonhomme discusses the network challenges brought on by new devices, developing markets and the future.
#MWC13 Deutsche Telekom and Ericsson CEOs tell telcos to open up
- 26 February 2013
Rebirth and regeneration have been constant themes in the telecoms industry for a while now, and two of the biggest hitters continued the mantra on the second day of Mobile World Congress.
#MWC13 Operator CEOs tout their latest plans for the LTE-Cloud era
- 25 February 2013
The keynotes at Mobile World Congress are always a chance for heads of the world’s biggest operators to have a good old moan about something or other, and this year was no exception.
#MWC13 Race for 4G LTE monetisation hots up
- 25 February 2013
Last year was, according to Nokia Siemens Networks CEO Rajiv Suri, “the year of LTE”.
Opinion: Geography may soon become irrelevant in telecoms
- 22 February 2013
By Stefan Zehle, CEO of Coleago Consulting
Today, most people are familiar with VoIP services such as Skype. Effectively a location independent mobile service, with Skype it does not matter where people call from, nor does it matter where the called party is located.
Opinion: There’s no turning back for telcos in 2013 – reinvention is a must
- 08 February 2013
By Keith Willetts, chairman of the TM Forum
We can all be pretty sure that there won’t be any turning back of the clock when it comes to the decline of voice and messaging revenues.
Opinion: Mobile money – five key challenges for 2013
- 25 January 2013
By Hariprasad Pichai, consultant at Arthur D Little
Mobile money is a growing market with significant revenue potential, yet the ecosystem is nascent, with no complete solution and no dominant player.

