Features

By Stéphane Téral, Principal Analyst, Infonetics Research

There is not a single place in the telecom world where you don’t hear about small cells, but once you get into the discussions, you quickly realize that no one is tuned in to the same frequency.

Vladimir Mitrasinovic, SVP and general manager of EMEA at TOA Technologies, explains why field service management is one of the most influential customer care tools in an operator’s arsenal.

Alcatel-Lucent registered another loss-making quarter as the company’s tardy transformation programme began to make an impact.

The France-based vendor made a loss of €156 million between July and September as revenues fell 2.8 percent year-on-year to €3.6 billion.

Brian Cappellani, Sigma Systems’ CTO, discusses the effects that M&A activity has on telcos' back office operations.

Eurocomms.com: What is your assessment of the current telecoms M&A activity happening in Europe?

With much of the focus on broadband access over the last few days, it is easy to forget that there’s little point in operators investing in super-fast next gen pipes if they have not got the right strategy in place to offer the content and services that will benefit both themselves and their customers.

    

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This document was created using a Contractology template available at http://www.freenetlaw.com.

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