CANTV to implement CSG Systems' Kenan FX Framework

Venezuela's leading telecommunications service provider to support nationwide services with CSG's billing and customer care solution

Global billing and customer care solutions provider CSG Systems has announced that CANTV, the largest wireline, wireless and Internet service provider in Venezuela, is implementing solutions within CSG's Kenan FX framework to support its national wireline network of more than 2.9M subscribers.

CSG's Professional Services organization will lead the implementation effort for the CSG Kenan FX solutions. The initial phase of the deployment will provide CANTV with the CSG Kenan/BP convergent billing platform, as well as the CSG Data Mediation platform, which will allow the provider to rapidly launch new, revenue-generating services to both its corporate and residential wireline customers.

With increased competition in the Venezuelan market, CANTV is currently upgrading its technology systems to support new offerings that will allow it to maintain its position as a clear market leader.

The new solution will meet all of CANTV's current billing requirements and has the flexibility and scalability to address future requirements as the company offers new enhanced services to its growing customer base. As a result, CANTV's customers can expect to see new value-added services, pricing packages and promotions.

CANTV selected the Kenan FX suite of software based on its broad functionality, speed-to-market, abilities in cross-product discounting and clear product roadmap for future upgrades and enhancements.

"We needed a solution capable of handling the huge transaction volumes generated by our business and residential customers. It also had to be flexible enough to drastically reduce time to market for our new offers and services," said Marisol Sánchez, general manager of major projects for CANTV. "We feel that Kenan FX will clearly enable us to respond to the demands of the ever more sophisticated, demanding and complex Venezuelan market."

"Due to the highly competitive nature of the Venezuela telecommunications market, flexibility and speed to market are crucial," said Birger Thorburn, chief technical officer for CSG's Caribbean and Latin America region. "The proven performance and scalability of Kenan FX will help CANTV provide a world-class service to its customers today and in the future. We are delighted to have been selected to work with CANTV to supply and implement this strategic software solution."[l=www.csgsystems.com/]http://www.csgsystems.com/[/l]

More News

EE teams up with Apple Music to tempt UK mobile customers EE teams up with Apple Music to tempt UK mobile customers EE is to offer Apple Music to its subscribers as it launches the latest salvo in the bid for leadership of the UK’s mobile market. More detail
Whatsapp updates T&Cs as it prepares to open up to enterprise market Whatsapp updates T&Cs as it prepares to open up to enterprise market Whatsapp has updated its terms of service and privacy policy as it looks to make good on a promise to give the enterprise market access to its customer base. More detail
Cisco Jasper wins Taiwan Mobile enterprise IoT deal Cisco Jasper wins Taiwan Mobile enterprise IoT deal Cisco Jasper has won a deal to supply Taiwan Mobile with its Control Centre platform. More detail
Public cloud spending to double by 2020, report finds Public cloud spending to double by 2020, report finds Revenue from public cloud services will reach over $195 billion in 2020, more than doubling the current market size, according to new research. More detail
Swantee finds growth hard to come by at Sunrise Swantee finds growth hard to come by at Sunrise New Sunrise CEO Olaf Swantee said there was “more to be done” as the Swiss operator saw sales and profits continue to decline in the second quarter. More detail
    

@eurocomms