Silent roamers costing operators dear

Mobile operators around the world will miss out on nearly €1 billion in additional roaming revenues this year due to the prevalence of “silent roamers”, according to vendor Syniverse.

Over half of international roamers do not use voice services, while up to 70 percent do not use data services, according to Syniverse’s own data plus that of research firm Informa Telecoms & Media.

In total, customers who opt either to minimise or to discontinue their use of mobile services while abroad are costing operator €915 million in lost revenue.

“There is a significant amount of money left on the table by end users who turn off their mobile services while traveling,” commented Syniverse president and CEO Jeff Gordon.

“Operators have an opportunity to secure this revenue by identifying silent roamers and reaching out to them in real time with compelling offers to change usage behavior,” he added.

More News

CityFibre, Gigaclear team up to boost UK’s rural fibre broadband footprint CityFibre, Gigaclear team up to boost UK’s rural fibre broadband footprint CityFibre and Gigaclear have promised to bring pure fibre broadband to “hundreds of thousands” of rural homes and businesses in the UK after signing a strategic partnership. More detail
BT, Oracle partner to overcome cloud security and performance issues BT, Oracle partner to overcome cloud security and performance issues BT has teamed up with Oracle to boost connectivity to the US-based company’s cloud service. More detail
Telefónica halts sale of O2 UK Telefónica halts sale of O2 UK Telefónica has pulled the plug on the sale of its UK subsidiary following the failure of a proposed deal with rival Three and amid the UK's decision to leave the European Union. More detail
Ericsson wins KDDI enterprise IoT, Makedonski Telekom network deals Ericsson wins KDDI enterprise IoT, Makedonski Telekom network deals Ericsson has won deals to supply enterprise IoT to Japan’s KDDI and manage the network infrastructure of Deutsche Telekom’s Macedonian subsidiary. More detail
Orange buys Moldova’s Sun Communications, invests in Wi-Fi start-up Orange buys Moldova’s Sun Communications, invests in Wi-Fi start-up Orange is to acquire Moldova’s leading cable TV operator Sun Communications as it looks to sell converged services to its customers. More detail