Silent roamers costing operators dear

Mobile operators around the world will miss out on nearly €1 billion in additional roaming revenues this year due to the prevalence of “silent roamers”, according to vendor Syniverse.

Over half of international roamers do not use voice services, while up to 70 percent do not use data services, according to Syniverse’s own data plus that of research firm Informa Telecoms & Media.

In total, customers who opt either to minimise or to discontinue their use of mobile services while abroad are costing operator €915 million in lost revenue.

“There is a significant amount of money left on the table by end users who turn off their mobile services while traveling,” commented Syniverse president and CEO Jeff Gordon.

“Operators have an opportunity to secure this revenue by identifying silent roamers and reaching out to them in real time with compelling offers to change usage behavior,” he added.

More News

BICS set to acquire TeleSign for $230 million BICS set to acquire TeleSign for $230 million Proximus subsidiary BICS is set to acquire TeleSign as it seeks to expand its presence in cloud communications. More detail
Ericsson hits new low on operating loss, "unacceptable" performance at IT, cloud arm Ericsson hits new low on operating loss, Ericsson CEO Börje Ekholm described the vendor’s latest financial performance as “unsatisfactory” as it saw sales and profits tumble. More detail
Telekom Austria returns to growth in Q1 Telekom Austria returns to growth in Q1 Telekom Austria saw revenues and profits rise in the first three months of the year as it seeks to recover from a challenging 2016. More detail
Ericsson brings together content data for broadcasters Ericsson brings together content data for broadcasters Ericsson is launching a content discovery solution for broadcasters, offering viewers access to the likes of trailers, cast and crew information and episodic data through their television. More detail
eir sweetens mobile offering with sport app eir sweetens mobile offering with sport app Irish telecoms provider eir is introducing a sports app for mobile as a new way to serve content to its mobile customers. More detail
    

@eurocomms