Sigma Systems’ proven and scalable OSS manages diverse multi-service deployment
Sigma Systems, a premier provider and leader in the design, development and deployment of OSS service management solutions, and TV Cabo, the largest national pay-TV operator in Portugal, with over 1.4 million cable customers, have announced that TV Cabo has implemented Sigma Systems’ OSS technology to provide complete service management support across the country, including voice over IP (VoIP) services, digital video services, pay-per-view, high-speed data (HSD) and WiFi access. Sigma Systems Service Management Platform (SMP) already supports TV Cabo for high-speed data services over digital subscriber line (DSL) and satellite.
“The introduction of these digital services will enhance our customers’ viewing experience. TV Cabo will make sure that each subscriber has all the tools needed to command and control their services. Part of this strategy is relying on the Sigma Systems toolkit for management of all the services in its current and future portfolio,” says Carlos Carvalho, OSS Specialist from TV Cabo.
Sigma Systems, has successfully deployed voice over IP (VOIP), cable HSD, ISP, digital and legacy video services, pay-per-view video, as well as enabling WiFi hot spot access across Portugal for TV Cabo. Sigma is currently managing over 2 million subscribed and prepaid services for TV Cabo. Future deployments will provide end-to-end service management for video on demand (VOD).
At the end of 2005 Sigma Systems deployed a business-to-business gateway to support selling high-speed Internet over DSL and satellite services. As a result of successful implementation, Sigma Systems was then selected as TV Cabo’s enterprise-wide OSS provisioning platform for all broadband services.
“Sigma Systems’ configurable and scalable solutions provide TV Cabo with end-to-end automation for a wide range of triple play services for its customers,” adds Tim Spencer, President and COO, Sigma Systems. “Our SMP Platform and Service Packages are designed to provide the utmost flexibility in packaging, provisioning and managing services that are sought by TV Cabo’s customers, with an OSS infrastructure that can quickly adapt to new technologies and deliver future revenue generating services.”
Using Sigma Systems’ platform, TV Cabo is currently provisioning services for its entire cable TV subscriber base – both analogue and digital, including prepaid services such as pay-per-view (PPV). TV Cabo is also able to provide high-speed Internet services, including e-mail services and web space for its customers. Sigma Systems’ platform provisions value-added services, such as anti-virus and firewall for TV Cabo’s Internet customers by authenticating and authorising subscribers.
The Sigma Systems Solution set at TV Cabo provides a wide range of technology adapters for triple play services including integration to leading vendors such as Cisco, Siemens, Nagravision, Exsad, Microsoft, Incognito, and Panda Software, along with business support system integration to TV Cabo’s billing (Convergys) and customer care system (Siebel) via a Tibco EAI bus.
Earlier this year, Sigma Systems announced a new UK headquarters in London to serve its expanding European customer base, which is fully supported by the company’s global team of 250 professionals.
“There is a growing interest in Sigma Systems from EMEA-based service providers in deploying triple play services and additional premium content, entertainment and ISP security services,” says Paul Bromley, Sigma Systems Vice President Sales EMEA. “This mirrors the mounting interest worldwide in our solutions and product developments from companies looking to increase their profitability by taking advantage of our experience in managing complex data, voice, video, mobile and multi-media services.”