Kosovo is a rapidly growing market and IPKO's network is now being used by ever-greater numbers of Kosovo's population. The demand for more customized, third-party value added service offerings is rapidly increasing. The Service Controller solution chosen by IPKO, part of Volubill's CHARGE-IT, provides a comprehensive solution for real-time monitoring of all IP and WAP network traffic and usage to then easily manage the differentiation needed to effectively charge for these new value added services. More flexibility with charging capabilities for these advanced services will help to insulate IPKO from current global economic challenges by tapping into new revenue streams more quickly, and avoiding potential revenue leakage gaps from inefficient charging methods.
"Our company's market penetration has grown substantially thanks to many of the physical infrastructure improvements we have made to our network, and now we are experiencing a surge in demand from our growing and increasingly tech-savvy subscriber base for more diversified services," said Akan Ismaili, CEO of IPKO. "We pride ourselves on being able to offer our customers attractive, rich-media converged offerings that incorporate the kinds of content they love. So as competition in Kosovo's telecoms market gets increasingly tough, to continue providing services at a competitive price we needed a more effective system to deliver and manage charging of high-value, integrated services. Volubill's solutions provide an option for balancing what we need now with the ability to easily add functionality as Kosovo's telecoms market matures."
Volubill's CHARGE-IT Service Controller is a network and vendor-agnostic platform that provides flexibility and scalability to support and adapt to all data and service architectures. It delivers real-time management and analysis capabilities for subscriber usage of IP-based data, content, VoIP, download and messaging, and is capable of supporting deep packet inspection (DPI), access management, service delivery, traffic shaping, and user experience management for both simple Internet access or content-rich premium services. When partnered with Volubill's CHARGE-IT Dynamic Charging Platform, Service Controller enables end-to-end real-time control, charging and policy management for advanced services.
Integrating the solution at IPKO is the system integrator, Altima, who's Director, Mario Geren?ir said, "We are happy that Volubill's software is a good fit with our overall service provider solution which creates a convergent OSS/BSS solution on top of an NGN platform."
"IPKO has been a driving force behind the substantial enhancements made to Kosovo's telecommunications market in the last decade," said John Aalbers, CEO, Volubill. "Offering these types of advanced third party services and charging for them effectively is one of the most challenging aspects of the growing value chain in telecoms these days. In choosing Volubill's CHARGE-IT Service Controller for the management of these cutting-edge offerings, IPKO is equipping itself with an effective solution that will enable them to continue to hold the top spot as Kosovo's telecommunications leading innovator."
Established in 1999, IPKO is Kosovo's foremost information technology and communications company. IPKO has grown from being the first Kosovo-wide internet provider, to becoming a modern enterprise offering the full range of converged services in mobile communications, fixed telephony and internet services, as well as digital cable TV. Following the country's declaration of independence in 2008, IPKO has helped to lead the modernization of Kosovo's telecommunications market and infrastructure, launching a GSM mobile network that soon became a leader in innovation, gaining 35% market share in the first year.