Russia's New Telephone Company (NTC) has upgraded the CBOSS solution to full convergence, implementing the real-time service billing and control system CBOSSrtb (rtBilling).
New Telephone Company has been a CBOSS customer since 1999. Using a comprehensive IT solution based on the postpaid billing and customer care system CBOSSbcc, the company achieved the highest quality of services and became the leader on the telecommunications market of Primorsky Krai. In 2006 NTC increased its customer base by 59%. High rates of subscriber acquisition, sustained business growth, and higher reliability expectations of the customers required a much greater degree of convergence.
NTC has opted for the end-to-end convergent solution from CBOSS, providing real-time control over provisioning of any service in any network and enabling convergence of data and payments for both prepaid and postpaid subscribers. The solution's response time is less than 100ms, which guarantees high revenues and elimination of subscriber debt.
One of the key benefits of the CBOSS' solution is its unique reliability delivered by the HP NonStop platform in the Mated Pair configuration that guarantees zero down-time and uninterruptible service provisioning.
CBOSS also enables NTC to address another challenging issue of telecommunications: OpEx reduction. The solution has the lowest TCO in the class, due to the following reasons:
-All the solution components are pre-integrated, therefore no additional integration costs are required.
-The solution features unique scalability and settings flexibility minimizing system expansion costs.
-CBOSS Corporation provides a general warranty and comprehensive technical support for both software and hardware of the solution, dramatically reducing operating expenditures.
In addition to the supply, configuration and debugging of the solution, CBOSS experts performed the migration of data of 540,000 subscribers to the real-time billing system, which further reduced OPEX per user. The data migration was implemented without service interruption and in short time.
"Telecommunications technologies are developing very fast and customers' expectations become increasingly higher. Any service failure causes irreversible damage to the company's image, which is absolutely unacceptable in the tough competitive environment," said Timur Gilyazetdinov, head of the billing department at NTC. "The CBOSS solution delivers uninterruptible operation, allowing us to provide high quality innovative services meeting the most stringent requirements of our subscribers and the telecommunications market."