Latest News

Nokia Siemens Networks Italy has signed a contract for the transfer of the manufacturing functions of its Cassina de' Pecchi and Marcianise facilities to Jabil Circuit Italy, upon completion of the legal asset transfer procedure. Having received European Union (EU) antitrust authorities approval, the agreement will be effective presumably on November 1st; at the same time, the two companies also signed a long term manufacturing agreement.

The Marcianise site employs 336 and its main manufacturing lines are GSM and Edge Radio Access, while the Cassina site employs 276 and manufactures microwave devices for wireline and wireless networks.

Jabil, a global electronic solutions company will take over the management of the two manufacturing units whose activity will continue on the same sites for which Jabil has signed a lease agreement with Nokia Siemens Networks. Jabil is currently a manufacturing partner of the parent companies of Nokia Siemens Networks and will utilize all its manufacturing sites for production of the telecommunication products.

"The signature of this agreement confirms a long-term partnership which will offer Nokia Siemens Networks the opportunity to compete in the highly complex and competitive telecommunication market and optimize overall manufacturing capabilities in a time when global competition results in intense cost pressure," said Herbert Merz, Head of Operations at Nokia Siemens Networks. "Moreover, we are also able to preserve the whole value chain in Italy, securing important high-tech manufacturing jobs while achieving flexibility for our future development."

"We are delighted to become a preferred supplier to Nokia Siemens Networks and hope to build on this relationship in the years to come," said Maurice Dunlop, Vice President, Global Business Units. "We have enjoyed a long and successful presence in Italy. We believe this agreement strengthens our position in Italy and enhances our global standing as a leading provider of telecommunications infrastructure hardware."

21Net, a UK company specialising in broadband Internet access on board high speed trains, has been selected by the Trans European high-speed train operator Thalys to deliver the 'first ever' true broadband Internet access to passengers travelling between Paris, Brussels, Amsterdam and Cologne.

21Net has been selected by Thalys as part of a consortium lead by Nokia Siemens Networks. This consortium will combine satellite, mobile phone technologies (GPRS and UMTS) with wireless networks similar to Wi-Fi Hotspots to provide a continuous Internet connection on board trains travelling at the speed of 300 km/h. The service is expected to be in full operation by 2008.

Initially sponsored by the European Space Agency, Cambridge-based 21Net has worked with leading railway operators such as RENFE (Spain), SNCF (France) and Thalys to develop a "Broadband To Trains" system that is robust and technically mature and applies to all railway standards.

"Our successful trial in 2005 with Thalys put us on the road to where we are today, with our first commercial deployment on their trains," said Henry Hyde-Thomson, Chairman of 21Net."We are all the more pleased to have been selected by Thalys, as it represents an important step towards more high-speed trains benefiting from the opportunity to provide a quality Internet service to their customers".

The 21Net system combines low-profile tracking antennas on the train with two-way "Ku-band" satellite transmission to deliver high bandwidth (2Mbit/s by 512kbit/s) connectivity to a master server on the train.

This unique system puts 21Net in an entirely different class to existing competitor systems, which rely on narrowband (56kbit/s) GPRS connections which are then shared between the simultaneous users on the train.

This high bandwidth can be shared by simultaneous users. On the train, WiFi (wireless LAN) connections are used between the master server and customers with WiFi enabled laptops and PDAs.

Already, 21Net is preparing its next generation of lower profile antennas, using jet fighter technology for maximum strength and even lower profile. "This continuous technological leadership will ensure that our broadband-to-trains service can be implemented cost-effectively by all railway operators, including those travelling across difficult geographies or under low-gauge tunnels like the Channel tunnel", said Jean-François de Lantsheere, CEO of 21Net.

Cambridgeshire County Council is transforming its working environment by providing its employees with fast, simple, 'always on', access communications to improve the delivery of services to a population of over 560,000. Using a Unified Communications solution from Avaya, the global provider of business communication applications, systems and services, the Council is building a converged IP (Internet Protocol) network in a three year phased project.

Cambridgeshire County Council's new converged IP network, was designed, installed and is now being managed by Central Telecom, an Avaya Platinum BusinessPartner. The solution has allowed the Council to achieve a true business transformation, helping meet its objective to develop an empowered and responsive workforce, whilst delivering more than £1.2m savings over a two year period.

"Thanks to Avaya's technology and Central Telecom's system integration expertise, the new network is allowing us to execute our "WorkWise" programme, an initiative specifically designed to reduce operating costs and improve council efficiency" said Mike Parsons, Deputy Chief Executive, of Cambridgeshire County Council. "Upon project completion the Council will benefit from a truly unified communications solutions, providing over 5,000 government employees with a platform to effectively communicate, share and interact together from anywhere at anytime, enabling new forms of flexible working and significantly improving the quality of public services offered " concluded Mike.

The deployment based on Avaya's Communication Manager IP Telephony software, created an excellent converged network, allowing employees to 'hot desk', working from different locations, saving the Council money by reducing unproductive office space. The new converged network was also a key 'building block' to creating a unified communications solution, with new applications designed to drive productivity by increasing collaboration amongst the Council's staff. By using Avaya's Modular Messaging application employees can now answer voice messages and email from one Microsoft Exchange inbox.

"It's a fast moving world where people need to respond quickly to meet their customers needs - in the government sector citizens are expecting higher quality of services" said Jonathan Buckle, Head of Public Sector, Avaya UK "Central Telecom, by deploying the right unified communications applications enabled by Avaya's IP Telephony, has shown how local government can improve business agility, creating a virtual workplace with fewer employees needing to work in 'headquarters'. Local Government organizations are not just speeding up service delivery but are also changing the way they work to make services more cost effective and more accessible" concluded Buckle.

The new Cambridgeshire County Council communication system also includes Avaya's Meeting Exchange a true collaboration application which provides web conferencing capabilities that go beyond audio conferencing. In future Council staff will share documents, presentations and desktop views and even edit materials, in real time over the Internet.  In addition to the current Avaya one-X IP Phones, the Council will be rolling out Avaya's software based telephone the 'one-X Portal' - another fundamental productivity booster that will allow staff to place and receive phone calls from any desktop or laptop PC with Internet access, making it an ideal application for employees on the move or working remotely.

Andrew Shaw, Head of Central Public Sector commented "It has been a very exciting 12 months for the Central Public Sector Team. We have enjoyed significant success with a number of Local Authorities who are investing in technology as a means to reduce office estate and transform public services. The Public Sector in general is under enormous pressure to provide better services to their local communities and to offer flexible working opportunities for employees. At Central we are in a unique position in being able to provide the technology from infrastructure right through to applications. As an Avaya Platinum BusinessPartner we have been able to bring all the skills and experience needed to deliver very successful projects in an extremely demanding sector."

Comptel Corporation,  the vendor of dynamic Operations Support System (OSS) software, has announced today that Datagroup, a fixed, broadband and satellite service provider in Ukraine, has selected Comptel Fulfillment Solution to provision their network and activate services faster and more accurately. The Comptel Fulfillment Solution is a suite of pre-integrated inventory and provisioning modules to cover end-to-end service fulfilment functionality from order capture to activation and reconciliation. Initially, the focus is to automate service delivery for the residential market, especially fixed voice and broadband access services. Subsequently, the project will extend to value added services as triple- and quad-play, as well as services targeting the business market.

Until now, Datagroup did not have a fulfillment solution, as Datagroup's focus was on the B2B (business to business) market and each installation was unique. However, Datagroup is now moving into the B2C (business to consumer) market, aiming to gain a substantial foothold in the market by providing triple-play services faster and more reliably than the competition. 

To achieve this, Datagroup has picked the complete functionality of the Comptel Fulfillment Solution, including Comptel Provisioning and Activation, Comptel Number and Identifier Management, Comptel Inventory and Comptel Inventory Mediator, which allows the inventory to be synchronized with the network. The solution will help Datagroup with every aspect of fulfillment, from the roll-out of fiber-to-the-home (FTTH) to the reliable provisioning and activation of services on the network.

Mr. Alexander Danchenko, CEO of Datagroup says: "We want to offer innovative services fast and reliably to our customers. We chose Comptel because they offered a comprehensive off-the-shelf fulfillment solution, outstanding OSS experience and good adaptation to our local requirements. Both the technical capabilities of the solution and Comptel's excellent track record were key factors for us, as we needed a fast way to enter the B2C market."

Mr. Harri Palviainen, Executive Vice President, Inventory Business and Deputy CEO for Comptel, concludes: "The Comptel Fulfillment Solution is a modular solution, but by selecting all the modules, Datagroup has shown that they believe that there are significant benefits to choosing a pre-integrated solution, including better value-for-money and improved time-to-market for the deployment of the solution."

The Service Box, designed and developed by Italtel to make advanced communication services available for Service Providers and Large Enterprises on different types of devices and networks, has received the Infovision Award, Category ‘New Product Concepts', promoted by IEC (International Engineering Consortium) to award innovation in telecommunication products and services. Finalists included major companies such as Alcaltel-Lucent, Qualcomm Cdma Technologies, Thomson and Soapstone Networks.

The Service Box, was judged by a qualified panel of industry experts who considered it an excellent software product as for originality, vision, quality, innovation and contribution to technology advancement and industry growth.

"We are very pleased to receive this award," said Giorgio Bertolina, Italtel CEO, "in fact we are awarded not only for The Service Box, but also for our innovation capabilities and our commitment for the future of new media. Italtel has always meant product research and innovation and we hope The Service Box might have the same success as Italtel softswitch platform i-SSW, which won an innovation award in 2001 and has been leader for four years in next generation networks in Europe and among the tops worldwide."

Comtrend Corporation, a network solutions manufacturer and broadband, VoIP and data networks technologies specialist, has announced the delivery of 590,000 200-Mbps PLC Ethernet adapters, the PowerGrid DH-10PF, by the end of 2007. The solutions will be supplied to the English, Spanish and Portuguese markets respectively, making Comtrend the first international manufacturer capable of delivering such a high volume of PLC Ethernet adapters.

These results reinforce Comtrend Corporation's development in the European market. Comtrend has been an active player in Europe since 2001 and has steadily carved itself a position in the Southern European markets. Since 2002, over 3 million Comtrend access equipment units featuring cutting-edge network technologies have been delivered to this area.

In 2006, Comtrend Corporation also opened an office in Central Europe and confirmed its development in several countries within Northern Europe.

Developed in partnership with DS2, a PLC solutions specialist, Comtrend's PowerGrid DH-10PF establishes broadband home networks for sharing data, sound and high-definition TV content. In compliance with the 200-Mbps PLC standard supported by the UPA (Universal Powerline Association), to which Comtrend and DS2 belong, the DS2 PLC technology built into the PowerGrid DH-10PF helps to provide a solution cutting out dead spots, while delivering the speed and quality of service required for distributing video throughout the home.

"We are pleased to see that our technological choices have confirmed that our development strategy is heading in the right direction. Over the next few months, we are intending to establish our position in dedicated technologies for the residential market," advises Harold Fitch, General Manager of Comtrend Europe and South America.

"European operators are moving in increasingly competitive markets. Comtrend Corporation has helped such players by offering highly sophisticated volume solutions. Our solutions are a clear response to the demands for reliability and cost-effectiveness laid down by our European partners," adds Harold Fitch.

 

CBOSS has successfully integrated the billing systems of Yeniseytelecom and STeK GSM in Russia..

The integration was performed in line with the business development strategy of Yeniseytelecom and involved the unification of different currencies used by the telecoms' billing systems. The complex project also featured various services including technological consulting, business process reengineering, system integration, etc.

The centralization of Yeniseytelecom's billing on a single platform brings down hardware maintenance costs and drives more efficient use of resources to launch new services and install updates. Another benefit of the integration is the normalization of the companies' reporting and accounting, which improves business manageability and provides better informed decision-making based on higher data availability. Moreover, the centralization allows the service provider to prepare and simultaneously launch unified offerings for all subscribers served in its networks.

The migration to Yeniseytelecom's billing has not affected STeK GSM's operation and services. Today, the unified platform successfully supports all tariffs and business processes of both telecommunication companies.

Adding to the migration of data and setting of the postpaid billing and customer care system CBOSSbcc, the core of the solution, CBOSS specialists also changed configurations of CBOSS' value-added services including the Internet customer service CBOSSics, automated customer care system CBOSSacc, etc.

"In record time, CBOSS has transferred more than 90 000 customer accounts to our billing system," said Vladimir Kostjuk, IT Director at Yeniseytelecom. "We appreciate the high quality of provided services and hope that it will remain on the same level".

CBOSS has unique, time-tested expertise in data migration from various billing systems without business operation interruption and taking into account existing technological processes, which guarantees transferred data integrity, uninterruptible service provisioning, and minimum modifications to the legacy business processes.

Belgacom, Belgium's leading telecommunications operator, and Nokia Siemens Networks have extended their contract for the delivery and integration of an IPTV solution for another three years. Nokia Siemens Networks is also supporting Belgacom's plan to add high-definition television to its existing portfolio of interactive TV services via IP-based broadband lines.

The two companies are building on a successful partnership in television services that began in 2004 with the supply of Nokia Siemens Networks' IPTV solution to Belgacom. As a result, Belgacom's total customer base for its Belgacom TV soared to more than 190,000 subscribers by the end of June 2007, far beyond expectations, making the Belgian operator one of the top IPTV providers in the world. By extending the contract, Belgacom has reinforced the partnership between the two companies and expanded its planned services to include high-definition interactive television.

As part of the contract, Nokia Siemens Networks also will be delivering and integrating set-top boxes for high-definition TV into Belgacom's network. End-user set-top boxes are an integral part of Nokia Siemens Networks' end-to-end solution, which uses its own leading middleware including an attractive user interface as well as best-of-breed components for encryption/content protection, content servers and TV head-ends. Set-top boxes are the most visible components in the subscribers' home: they render the user interface to the consumer and decode standard and high-definition video and TV content. To save access bandwidth, high-definition content is transmitted in the highly compressed H.264 (MPEG-4) format.

Nokia Siemens Networks will deliver the first high-definition set-top boxes as from November 2007 and integrate them throughout Belgacom's IPTV network. The company will also handle software maintenance services. These services are a key element of high quality network operations, given the large amount of software used in such networks and their increasing complexity. With the new high-definition TV set-top boxes, the Belgacom TV community will enter the new era of television services in the first half of 2008.

Scott Alcott, Executive Vice President of Belgacom's Service Delivery Engine, said: "At the end of June 2007, we had already registered more than 190,000 IPTV users. Thanks to the new technical evolutions, we will further expand our Belgacom TV service, both in terms of services offered and customers reached. Our upgraded network and the set-top boxes delivered by Nokia Siemens Networks will allow us to offer full triple play services, including multiple IPTV channels on multiple TV sets simultaneously and High Definition Television (HDTV) to about two thirds of the Belgian households in the year to come".

 "We are pleased to deepen ties with Belgacom by providing an advanced IPTV solution, strong know-how and the most reliable services. We attach great importance to the further development of our IPTV platform, which helps operators and service providers make optimum use of their investment in bandwidth by generating new revenues" said Bart Bosmans, Head of Customer Team Belgacom at Nokia Siemens Networks.

Convergys Corporation, a global leader in  customer care , human resources , and billing services , has announced its selection to the InformationWeek 500 Top 10, a prestigious list that recognizes companies for their innovative use of technology.  At the awards ceremony held last night in Tucson, InformationWeek recognized Convergys for its innovative use of technology-based solutions that improve customer loyalty and profitability and that improve employee retention.

For 20 years, InformationWeek has identified and honored the nation's most innovative users of information technology with its annual listing.  The list is unique among corporate rankings because it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.  Convergys has rapidly moved ahead in the listing over the past two years, going from a ranking in the top 500 in 2005, placing 81 in 2006, and now being in the Top 10.

"We develop and deploy innovative technology-based solutions to transform customer and employee relationships through proactive care, raising the effectiveness of self-care, enhancing agent efficiency, and optimizing the value of all customers," said Bob Lento, Convergys President, Information Management, who was present in Tucson to accept the award.  "Convergys has invested hundreds of millions in research and development and now holds an impressive 137 patents or patents-pending for advanced technology in all phases of customer care, human resources, and billing."

"Being recognized in Information Week's Top 10 demonstrates that Convergys continues to provide its clients innovative and differentiated customer care solutions.  Innovation -particularly in taking the contact center into the realm of the business intelligence center - is one of many reasons why Convergys is a leading customer relationship management company," said Stephen Loynd, IDC Program Manager, Contact Center Services.

"We'd like to extend our sincere congratulations to all InformationWeek 500 honorees. These companies represent today's leading technology innovators, many of whom have joined us this week," said InformationWeek vice president and publisher, John Siefert. "This group has prompted fascinating discussion on some of the most forward looking business technology initiatives to date."

Two solutions were noted that highlight Convergys' ability to leverage technology.  The first solution helps clients optimize customer experience with a solution that enables automated, real-time, and proactive policy management across all customer contact channels.  This software and services solution augments a company's existing systems, data, and processes.  It also drives informed and actionable decision-making that maximizes the lifetime value of each customer while increasing agent efficiency, quality of service, and customer satisfaction and loyalty.   

Another example is Convergys' early warning system used throughout its 79 global contact centers to address employee retention and encourage employee engagement and productivity.  This proactive retention intervention process and tool combines qualitative data from one-on-one conversations between agents and team leaders with quantitative data, to gauge an employee's likelihood to exit the company.  Based on an employee's likelihood to leave, Convergys is able to take appropriate steps to intervene and retain the employee before it is too late.

AT&T has announced today that Iron Mountain, the global specialist in information protection and storage services, has selected AT&T to provide an Internet Protocol (IP)-based Virtual Private Network (VPN) that connects 157 of its business locations throughout Europe.

Iron Mountain has seen exponential growth in both the traditional and digital information storage markets. In addition to handling a rise in traffic volume, the company's key selection criteria included the need to address the different requirements of individual facilities across Europe and the flexibility to seamlessly incorporate new locations into the network in the future. Collaborating with Iron Mountain, AT&T developed a secure, managed and flexible solution to meet Iron Mountain's business and technical objectives in Europe.

"AT&T demonstrated that it could meet our immediate business requirements as well as provide a long-term, cost-effective solution for future expansion of the company," said Grant Young, vice president, IT of Iron Mountain Europe. "The VPN service also allows us to develop and introduce Unified Communications programs to further strengthen our business processes."

One of Europe's leading carriers has awarded ECT a contract for an INtellECT Next Generation Intelligent Network (NG-IN) to provide highly profitable value-added services in legacy and next-generation networks throughout Europe. In the first phase, the value-added services are being introduced in Southern European countries where the carrier currently has particularly high traffic volumes.

This is yet another large contract for ECT´s INtellECT NG-IN after several other implementations in Germany and the Middle East in 2007.  "This significant contract again underscores the commercial success of our technology which allows our customers to use one central NG-IN to run highly profitable value-added services in legacy and next-generation networks throughout Europe," comments Dr. Marshall E. Kavesh, CEO and founder of ECT, on the recent win.

Comptel, the vendor of dynamic Operations Support System (OSS) software, has announced today that convergent operator Tunisiana, a joint venture of Orascom Telecom Holding and Wataniya in Tunisia, has selected Comptel Provisioning and Activation Solution. This follows the recent announcement of Comptel being selected as preferred supplier by Orascom Telecom. The solution will be used to improve the service fulfillment processes for mobile services including planned 3G services.

Since launching services in 2002, Tunisiana has grown at a phenomenal rate. But with success comes challenges, and one of those were to provision and activate services fast and efficiently for Tunisiana's growing customer base.

Mr Hatem Mestiri, CIO at Tunisiana said  "We chose Comptel because time-to-market was a very important criteria for us. Comptel has an outstanding track record, across the world for delivering reliable provisioning and activation solutions that genuinely improve operators' fulfilment processes"

Comptel Provisioning and Activation Solution automates the provisioning and activation processes. With a single interface, it covers the entire workflow - from service order to start of billing.

Mr. Kari Pasonen, Comptel's Senior Vice President, Provisioning and Activation Business at Comptel, concludes: "Comptel is really pleased to add Tunisiana to its growing list of customers in North Africa. The region has one of the most youthful and demanding subscriber base for new services.  Service providers in the region recognise that Comptel can help them deliver innovative and reliable services to their customers."

Pirelli Broadband Solutions, the broadband access and photonics company within the Pirelli Group, has today announced that, together with Intracom Telecom, a leading supplier of integrated solutions and professional services to telecom operators in the EMEA region, will deploy its City8 CWDM Multiservice Platform solution in Hellas Online's transport network in Athens, Salonika, and rural areas throughout Greece.

"With Pirelli we found not only a high-performance metro access platform but also a solutions partner," said Charalampos Papanastasiou, Wireline Systems Manager of Intracom Telecom.  "The Pirelli system is very flexible and allows our customers to add further CWDM capacity and DWDM wavelengths when they need it."

Pirelli's CWDM Metro Access System is a carrier-class platform providing high-bandwidth, managed services over a single fiber pair.  Customers of City8 can easily upgrade (in-field) to Pirelli's City+ CWDM & DWDM Multiservice Platform, which supports six CWDM wavelengths, each operating at 2.5Gbit/s, and 16 DWDM wavelengths, each operating at 2.5 or 10Gbit/s, for a total capacity of 175Gbit/s. 

"With the announcements of triple-play services and the arrival of faster broadband access technologies such as VDSL2 and FTTx, we are seeing a growing interest for our CWDM/DWDM Multiservice platform," said Pierluigi Franco, senior vice president, Marketing of Photonics Products for Pirelli Broadband Solutions. "Partnering with solutions providers like Intracom Telecom further validates our value proposition."

Pirelli's Metro-Access Multiservice portfolio supports SONET/SDH, FC, 10GE, ESCON, and FICON interfaces. Field programmable electronic core and pluggable SFP/XFP optical transceivers allow telecom operators and MSOs to address all possible network scenarios. Sub-lambda multiplexing enables the transmission of multiple services over a single wavelength while maintaining transparent client services. 

Convergys Corporation, a global leader in  customer care , human resources , and billing services , has announced an agreement to provide consulting services to Telecom Egypt, the largest fixed line provider in the Middle East and Africa serving over 11 million subscribers,

As part of the new agreement, Convergys is providing its industry expertise to implement a Business Process Re-engineering project to enhance Telecom Egypt's billing operations.  Convergys will re-engineer all billing processes to align them with Telecom Egypt's new billing platform.

The contract announced today builds upon the 5-year licensing contract Telecom Egypt signed with Convergys in 2006 to manage the replacement of the existing billing system with Convergys' Infinys rating and billing solution.

"The new Infinys solution has provided us triple play billing capabilities and the capacity to support millions of new subscribers as we introduce increasingly sophisticated services," said Khaled Marmoush, Telecom Egypt Chief Information Officer.  "We realized the importance of reengineering our business processes to fully utilize the advantages of the new billing solution and to improve our customer service.  Convergys' global consulting expertise was invaluable to our transformation initiative."

"Telecom Egypt has wisely invested in Convergys' next-generation, convergent rating and billing solution providing the highest level of scalability, dependability, and flexibility to support the differentiation of its services," said Jean-Herve Jenn, Convergys President, International.  "Re-engineering its billing processes will further improve Telecom Egypt's ability to support a high volume of transactions, new bundled service offerings, and retain customers."

With this new agreement, Telecom Egypt's objective is to ensure that its business is transformed to the defined "future state" in line with the Infinys implementation.  With the completion on the final operational phase of the Business Process Re-engineering project, Telecom Egypt will fully realize the benefits of the Infinys solution.

Telecom Egypt moved its billing to Infinys to lower IT costs through the consolidation and elimination of redundant systems, utilizing a distributed open source platform, and limiting the need to pay for expensive and time-consuming custom system and application development.  The Infinys solution also facilitates revenue growth and profitability for Telecom Egypt through its capabilities to support the rapid launch of new convergent service bundles, the roll out of next-generation IP based services, and the application of new business models.  

@eurocomms
eurocomms
.@ericsson wins Telefónica Germany VoLTE deal: http://t.co/iQO8nRf5xw http://t.co/gnxqoS2qLx
eurocomms
RT @mobileeurope: . @Truphone awarded patent for new SIM identity switching tech http://t.co/ZFdFZzf4yU http://t.co/hFiQUldLk1
eurocomms
Germany, Luxembourg, Belgium in the dock as European Commission talks tough: http://t.co/AlPUp12ssX http://t.co/LrSNYIFCRu