Telekom Austria is using access equipment from RAD Data Communications to deliver its advanced "EtherLink" Ethernet services. The Austrian telecommunications provider is offering the managed Layer 2 services to enterprise and wholesale customers nationwide. Thanks to customer-located, OAM-enabled (operations, administration and maintenance) Ethernet network termination units (E-NTUs) - ETX-102 and ETX-202 devices from RAD - Telekom Austria can respond swiftly and efficiently if a network fault occurs. Their ability to provide intelligent demarcation between the customers' and operator's networks, end-to-end management of services across the entire network, and differentiation and prioritization of network applications, RAD's E-NTUs create the right basis for guaranteed Quality of Service (QoS) and Service Level Agreements (SLAs).
"With ETX E-NTUs from RAD, we are able to offer sophisticated, highly flexible and scalable services inexpensively on our Layer 2 infrastructure," says Helmut Leopold, Director of Platform and Technology Management at Telekom Austria TA AG. "They not only enable our customers to implement a raft of new applications, they can also carry Layer 3 services without compromising on quality. As a core component in our EtherLink offering, RAD's E-NTUs fit perfectly with our infrastructure and interoperate problem-free with our existing equipment. Above all, they've proven their worth when it comes to monitoring, error management, and remote configuration and are helping to significantly reduce our SLA fulfillment costs."
End-to-end management up to customers' premises The ETX-102 and ETX-202 are intelligent demarcation devices owned and operated by the service provider and installed at customer premises.
With traffic engineering and remote access capabilities to enable monitoring and troubleshooting at the official transition point to the customer's network, they ensure exceptionally reliable provisioning of Ethernet services. Designed to carry Fast Ethernet or Gigabit Ethernet traffic, the ETX units also provide extensive error-detection and diagnostic functionalities that allow carriers and service providers to meet a broad range of customer requirements and to offer binding SLAs with QoS guarantees across the entire service path. RAD's ETX products are certified to the Metro Ethernet Forum's MEF-9 and MEF-14 standards and conform to the IEEE 802.1ag standard.
A key element in managed services
"With its ETX devices, RAD not only offers reliable and standards-compliant NTUs, it also supports OAM functionalities for simple point-to-point applications as well as more sophisticated multipoint services," explains Volker Bendzuweit, General Manager of RAD Data Communications for the DACH region (Germany, Austria and Switzerland). "Today, OAM is a 'must have' in carrier-class Ethernet technology. It enables carriers and service providers to proactively monitor and control services and to take immediate action if a fault occurs. Telekom Austria's EtherLink services are an outstanding example of an innovative approach to managed network services, and we're proud to be playing a crucial role in the delivery of these services by providing capabilities for remote management all the way to customer premises."
"We are delighted that our expertise has helped to provide the right E-NTU solution for the EtherLink services," says Wolfgang Krones, General Manager of ITM, the local RAD partner supplying the equipment to Telekom Austria. "Having evaluated a number of different solutions, Telekom Austria decided in favor of the ETX products, because they offer the greatest number of OAM features at an affordable price."