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Telefónica, one of the world's largest telecom operators with operations in 25 countries and some 265 million customers, has entered an agreement with Ericsson  and Indra, a leading Spanish IT multinational.

The agreement includes transfer of Telefónica's complete pre-paid billing assets, related operations support systems together with about 500 employees that develop, operate and maintain the solution that today serves about 100 million subscribers in the Telefónica Group. The assets will be transferred to Ericsson and Indra, effective October, 2010.

Ericsson says the agreement will strengthen its position within systems integration and within the areas of business support systems (BSS) and operation support systems (OSS). It is also said to be an important complement to Ericsson's billing and charging portfolio, providing it with opportunities to further develop and expand capabilities for the BSS solution with possible commercialization to other customers.

Of the 500  employees joining Ericsson and Indra, approximately 400 come from Telefónica I+D in Spain and about 100 come from Telefónica I+D in Brazil.

A Telefónica spokesperson said: "Pre-paid is an important component in our group's offering and we are happy to have Ericsson and Indra managing our solution. The agreement offers a unique opportunity for the development and the operational efficiency of the billing solution, together with the Telefónica I+D organizations that the two companies are taking over."

Magnus Mandersson, Head of Business Unit Global Services, Ericsson, said: "This is an exciting agreement, strengthening our relationship with Telefónica and spurring our work within innovation and new business models with our customers. The partnership with Indra will also open the door for new business opportunities, thanks to their leadership in IT solutions and IT systems integration."

Mycom, a global provider of OSS service assurance software solutions and ICT professional services, and Iptego, a SIP mediation and correlation company, today announced the launch of a set of customer experience management (CEM) solutions for SIP-based services assurance across next generation networks (NGN), IMS and Pre-IMS.

Iptego's SIP mediation platform, Palladion, will be integrated into Mycom's  NIMS-PrOptima service assurance platform allowing the creation of solutions that support real-time monitoring, troubleshooting and optimization solutions for any SIP-based service, beginning with quality of service (QoS) assurance for VoIP services.

The Mycom VoIP service assurance solution gives providers the ability to manage and report on business-critical SLAs and subscribers' usage more easily while improving the efficiency of the problem resolution process. The solution provides the ability for real time monitoring of voice quality, end-to-end call transactions for each customer session, detection and anticipation of service quality degradations, and instantaneous drill down to the problem's root cause.

The first solution will be Mycom's end-to-end VoIP Customer Assurance solution with further solutions designed for IMS, NGN and LTE network architectures for services such as IPTV, Gaming and Chat.

Mycom's Mounir Ladki, General Manager, Product Business Unit said, "In today's challenging environment, Mycom is helping service providers achieve three objectives: reduce costs through efficient and automated business processes; improve customer loyalty by optimizing customer experience; and monetize bandwidth through quality of service differentiation. The collaboration with Iptego addresses this triple objective as migration towards NGN and IMS architectures accelerates. The new solution will enable our customers to accelerate and optimize the rollout of VoIP services at minimal cost, and we look forward to future solutions for other multi-media services."

Iptego's CEO Alex Hoffmann added: "With SIP being the primary control technology for IP-based networks and applications, such as IMS or LTE, it is essential for operators to have SIP and session OSS visibility. PALLADION is designed for complex NGN environments and its distributed architecture helps future-proof operators' investment in the NIMS-PrOptima-based OSS solution in three ways: it scales easily to accommodate large subscriber numbers; it is compatible with advanced services such as video, presence and gaming; and it supports cloud environments. The collaboration with IPTEGO allows for true end-to-end and top-down monitoring, combining high-level overview, long-term trend analysis and real-time root cause analysis in one solution."

Emerging markets will be the key driver in the growth of global mobile value-added-service (VAS) revenues from $200 billion in 2009 to $340 billion in 2014, according to new research from Informa Telecoms & Media. China, India, Indonesia, South Africa, Nigeria, Egypt, Turkey, Israel, Saudi Arabia, Brazil, Mexico, Argentina, Russia, Poland and the Ukraine are expected to account for 36 per cent of the global mobile data revenues in 2014.

"Compared to the developed world, there are very different economic, social, demographic and cultural challenges in the emerging markets. In many countries, 3G services are still not available, or are limited to mobile subscribers in larger cities. Therefore operators have to depend on 2G services such as SMS, USSD (Unstructured Supplementary Service Data) and IVR (Interactive Voice Response) systems, to be able to drive mass market adoption of their mobile value-added-services, and to successfully reach subscribers in smaller towns and rural areas," according to Shailendra Pandey, senior analyst at Informa Telecoms & Media.

According to Informa, mobile operators and service providers in emerging markets have, in many respects, been more innovative and proactive in developing and deploying new mobile VAS than their counterparts in the developed world. In particular, operators are seeing strong uptake of utility type services including mobile payments, P2P funds transfer and agricultural information services, it says. The reason being that these services are having a big impact on the day-to-day lives of the local population and are contributing to the social and economic development of the population in these markets, and services such as M-PESA from Safaricom in Kenya, the Rural Information Service from China Mobile, the "Please Call Me" service from MTN in South Africa, and the "CellBazaar" service from GrameenPhone in Bangladesh are some good examples, says Informa.

Mobile social networking is beginning to see strong growth in emerging markets but most of the services are instant messaging chat applications. One of the most successful service examples is China Mobile's IM service called Fetion, which has over 100 million registered users. The addressable market for the Fetion service is large as it can work using IVR, GPRS and SMS access modes.

Mobile app stores have so far not received the same attention from the operators in emerging markets as they have in the US and Western Europe but some large operators like China Mobile have already launched - or are considering launching - their own app stores. Earlier this year,China Mobile has collaborated with Nokia to launch a joint mobile app store "MM-Ovi" and it has been reported that over 4 million mobile apps had been downloaded from this app store by March 2010.

With high market saturation and limited growth prospects in developed countries, the emerging markets with a high growth potential are becoming a key focus for mobile industry players including operators, handset manufacturers and infrastructure vendors, as well as the VAS platform and technology vendors.

IPWireless, a specialist in developing IMB technology, and Huawei today jointly announced that the two companies have signed a co-operation agreement on the production of each party's Integrated Mobile Broadcast (IMB) technology. The co-operation will include interoperability testing (IOT) and service provider trials.

The interoperability tests are said to assure operators that they can confidently source IMB equipment from multiple vendors and assure handset manufacturers that their devices will be fully compatible with all IMB networks. IMB is capable of streaming live video and broadcasting and storing popular content on the device for later consumption - both resulting in significant offloading of data traffic from existing 3G networks.

IPWireless and Huawei say they are committed to the development of an IMB ecosystem and ensuring readiness of the technology for market as quickly as possible.  IOT will ensure compatibility between Huawei IMB base stations and IPWireless chipsets. Both companies are also said to be working together on several commercial and technical IMB pilots.

IMB was defined in the 3GPP release 8 standards, and was recently endorsed by the GSMA as their preferred method for the efficient delivery of broadcast services. IMB enables spectrally efficient delivery of broadcast services, in TDD spectrum based on techniques that are aligned with existing FDD WCDMA standards. This allows for a smooth handover between IMB and existing 3G networks. Operators can use IMB within a spectrum band that, although already allocated to them in connection with many 3G licenses, has hitherto been unused due to the lack of an appropriate technology.

"For IMB to achieve its full potential it is critical that solutions based on the technology are brought to market as quickly and easily as possible," said William Jones, Chief Executive Officer, IPWireless. "As a leader in this industry, we are dedicated to the development of the ecosystem so that operators and their hardware partners are able to confidently and swiftly deploy IMB solutions. We are delighted to be working with Huawei in ensuring that the huge potential for mobile broadcast is realised."

"Our operator customers are seeing an explosive growth in mobile data traffic, driven by consumer appetite for multimedia on the move," said Jiang Wangcheng, President of Huawei UMTS network. "IMB provides profitability to mobile broadband operators for their business. We are very pleased to partner with IPWireless to explore the approach of developing profitable mobile broadband network, and to promote the IMB technology to matureness and commercialization."

The companies say they are aiming to commence interoperability testing in Q3 2010.

Telecoms operators across the world are facing an explosive surge in the volume of data traffic across their networks, creating pressures and risks across their operations, according to a new report by Ernst & Young.

According to Ernst & Young, the Top ten risks in telecommunications 2010 report finds that this data explosion is occurring at a time when operators face an intensifying cross-sector battle for ownership of their customer relationships, as innovative technology and device providers enter their core market.

This is the driving force behind why for the second consecutive year, "losing ownership of the client" is the biggest risk faced by operators and the "failure to maximize customer value", new to the table this year, is the second biggest risk.

Vincent de la Bachelerie, Global Telecommunications Leader at Ernst & Young, said:
"This is a challenging environment where technology and device companies such as Apple and Google have been setting the pace in industry innovation, having shown themselves to be attuned to what consumers actually want, and able to innovate to deliver it.

"A demand for faster internet services is driving rising data usage in fixed broadband, and mobile data traffic is growing exponentially, reflecting rapidly-increasing usage of smartphones and mobile internet services.

"Operators are now challenged to monetize the growing volumes of traffic and must shift their business models from the anti-churn ‘all-you-can-eat' flat-rate packages, which are not optimized for the explosion in data traffic, to a tiered usage policy around free and premium service elements.

"Operators must also recognize their potential as agents of change in other industries. Smart metering initiatives play to operator capabilities while the launch of mobile money transfer services in emerging markets shows how telecommunications infrastructure can be repurposed in a way that transforms societies."

Regulatory pressures
The challenges of managing this explosion in data traffic are compounded by the rise of "network neutrality" as the dominant regulatory issue globally, with "rising regulatory pressures" cited as the third biggest risk.

La Bachelerie says: "Net neutrality means operators can gain little financial benefits from the rising volumes of data on their networks. The effect is that operators are facing a "Catch-22", in which they need to invest in building out next generation access to meet customer needs, but cannot be sure of generating sufficient financial return to justify the capital expenditure."

At the same time, the regulatory burden is rising as we see fixed and mobile broadband markets converging while the internet transforms the supply of content. Ensuring a level playing field for all market actors while also upholding consumer rights in the digital world is far from straightforward.

Investor expectations
While telecom operators have benefited during the crisis from their status as a "safe haven" for investors, this defensive posture is no longer sufficient to attract investors' cash in 2010, thus "Inability to manage investor expectations" is also a new risk this year, at seventh on the table.

Jonathan Dharmapalan, Global Deputy Telecommunications Sector Leader at Ernst & Young, says, "Instead of telling a short-term story of cost reduction and strong cashflow, as markets recover, telcos now need to convince investors that they have a long-term growth and innovation strategy.

"To close this innovation gap with the likes of Apple and Google, operators need to make the most of their assets  including their wealth of customer data  and tap into the best internal and external talent. To reassert the value of their networks and tell the right story to investors, telcos will need to reprioritize R&D and deliver ongoing innovation for consumers. Building the right partnerships, dialogue with policy makers and strategic hires from technology and media will be critical for reclaiming the industry's fair share of value among both customers and investors."

The 2010 top business risks for the telecoms sector are:
1.        Losing ownership of the client
2.        Failure to maximize customer value
3.        Rising regulatory pressures
4.        Ineffective infrastructure investment
5.        Inability to reduce costs
6.        Lack of talent and innovation Inability to manage investor expectations
7.        Inability to manage investor expectations
8.        Inappropriate systems and processes
9.        Poorly managed M&A partnerships
10.      Privacy, security and piracy

The majority of mobile devices being offered to customers around the world are now compatible with WCDMA-based 3G networks, according to new Wireless Intelligence research. 3G devices now account on average for two-thirds of operator device portfolios in mature markets, and almost half of the devices offered by operators in emerging markets, it says.

The increasing selection and availability of 3G devices is due to improved 3G network coverage, lower device costs and a focus on mobile broadband services, the study found. Dedicated data-only mobile broadband devices - such as dongles and laptop datacards - represent around 15 percent of the total devices offered by global operators.

Wireless Intelligence's handset portfolio research was conducted in the opening quarter of the year, spanning 36 key mobile operators in 19 countries around the world. The study is based on the handsets offered by operators via their online retail stores so does not reflect unit volumes or sales to end users. Despite the rise in compatible handsets on offer, 3G still only accounts for around a third of operator connections in mature markets and one in ten in emerging markets. According to our data, total global mobile connections reached 5 billion at the beginning of the month with 3G (WCDMA) connections accounting for 11 percent (approx. 550 million) of the total.

"It's taken a long time for 3G devices to come-of-age as they have often suffered from high prices and poor design, but generous operator subsidies and unlimited data plans have helped to boost adoption in recent years," said Joss Gillet, Senior Analyst, Wireless Intelligence. "Our new research shows that most mobile operators around the world are now heavily promoting 3G-capable devices in order to tap into new mobile data revenues and push into mobile broadband."

Sweden was deemed to be the world's most advanced 3G market, the study found. Over 90 percent of the devices offered by leading Swedish operators TeliaSonera and Telenor Sweden are 3G-enabled and both operators have more than half of their total customers migrated to 3G. This is significantly higher than the 3G share of total connections in Western Europe, which stands at 36 percent. Western Europe is also leading the way in HSPA, the faster version of WCDMA typically used for mobile broadband. The faster technology now represents 46 percent of the total WCDMA (Family) connections in the region, compared to 30 percent a year ago. Our study found that, on average in mature markets, the vast majority of 3G devices offered by mobile operators are HSPA-enabled, with only 5 percent of devices supporting only standard WCDMA. Meanwhile, in many emerging markets where fixed-broadband penetration is very low, HSPA networks typically provide the first means for consumers to access the Internet.

Despite the rise in 3G devices, most operators are still supporting widely-deployed GSM/EDGE (2G) networks via more affordable EDGE devices. According to the study, EDGE-enabled GSM devices account for 25 percent of operator handset portfolios in mature markets and 36 percent in emerging markets. In many cases, EDGE is still seen as a substitute for WCDMA networks as it benefits from better network coverage.

"In order to see 3G device portfolios grow to a level close to the most-advanced Swedish benchmark, network coverage will have to improve considerably in many markets," added Gillet. "Even though only one third of devices catalogued by operators are GSM, the 2G networks still account for around two thirds of connections in mature markets, and as much as 90 percent in many emerging markets."

The Next Generation Mobile Networks (NGMN )Alliance and the TM Forum today announced that they have signed a co-operation agreement to work together on optimized management systems and operations of the next generation of mobile networks.

The introduction of the next generation, simplified all-IP network infrastructures requires matching advances in the operational processes and systems that create, deliver and monetize the services that run over these networks. The co-operation between the two organizations will facilitate the delivery of solutions that directly address the operator needs in managing these networks.

The NGMN Alliance is an initiative of a group of leading mobile operators, technology vendors and research institutes. This initiative complements and supports the work within standardization bodies by providing a coherent view of what the operator community is going to require in the decade beyond 2010.

The TM Forum is well positioned to address the requirements for managing end-to-end all-IP networks. The global industry association already has significant experience in addressing both business and technology challenges for operators, having developed a mature set of best practices and standards which are widely adopted across the industry. TM Forum Frameworx, which includes the Information Framework(SID), Business Process Framework (eTOM), Application Framework(TAM) and software interfaces, will be considered the foundation for meeting the operators' needs.

NGMN and the TM Forum agreed to work together on Operational Efficiency enhancements for next generation multi-technology networks in a joint project. The project aims to: Define deliverables and timelines within TM Forum to support the NGMN Operations Requirements for next generation mobile networks; Address the wireless-wireline convergence aspects of the operational requirements; Under the umbrella of NGMN, achieve collaboration with other standards forums, e.g. 3GPP, in the area of  NGMN Operations Requirements for next generation multi-technology networks

"Self-optimising capabilities and standardized O&M systems are essential for the successful operations of next generation mobile networks," said Dr. Peter Meissner, Operating Officer of the NGMN Alliance. "We will work together with TM Forum to ensure broad, industry-wide support and adoption of NGMN's requirements and use-cases in those areas for the benefit of the whole industry."

"With widespread broadband service all the way to the handset as next generation mobile networks will provide, scalability and customer satisfaction will be the keys to monetization of the network," said Keith Willetts, Chairman of the TM Forum.  "Working with the NGMN Alliance will provide us with an invaluable set of requirements firsthand so that the standards that will enable cost effective and flexible operating environment are ready for the market, when the market needs them."

ONO, a Spanish media and entertainment broadband operator, and Huawei have today signed a contract for the upgrade of the operator's voice network.

ONO has decided to dedicate part of its investments to the substitution of equipment for voice communication services. The technology solution provided by Huawei allows for the modernisation and optimisation of equipment, as well as a reduction in operation costs, as it requires lower energy consumption.

The seven year renewable agreement will provide an integrated solution model, which includes both the provision of equipment and the managed services for the voice network, streamlining the process of incidents detection and resolution, due to the involvement of the equipment supplier in the operation.

The technological solution provided by Huawei will allow ONO to improve functionalities and critical services such as session control, signalling, protocol processing, etc. It will also help unify multiple access networks for the operator to offer integrated services.

Huawei will be responsible for 24/7 monitoring activities, workflow management, configuration management, performance evaluation, project management and so forth. Huawei will also take care of the engineering processes, planning and quality management, and will incorporate these into its own organisation.

"ONO is a company that is committed to providing the best customer experience and, for that purpose, it is necessary to constantly invest in improvements, not only in services, but also in equipment and technology", said Paul Kearny, Network and Technology director of ONO. "Huawei is the most appropriate company to fulfil the objectives that we have established in the management, enhancement and renovation of these services to upgrade our voice core network for the benefit of our customers".

"We are very pleased to have been selected by ONO as strategic partners for this project," said Adriana Boersma-Rodríguez, Services Sales Vice President EU, Huawei. "Our technological capacity and the strong development of our services unit make us the ideal partner to take over the management of operators' networks. We are confident that our contribution will help ONO to achieve new levels of excellence and it will allow our customer to successfully embrace on new business challenges".

The technology platform provided by Huawei includes Softwswitch equipment for the control layer of the network, Gateway equipment and IMS platform for the management of Voice over Broadband terminals and will act as the service control centre interconnecting with application servers. The proposed solution includes equipment for telephony services and business, as well as technology for conference converged applications.


The VoLGA Forum today released an updated set of specifications for delivering mobile voice and SMS services over LTE. The latest release is said to add key new features and capabilities to facilitate rapid deployment, including: the use of VoLGA over HSPA; support for SIM-less emergency calling; optimised voice-bearer routing; and host APIs for LTE handsets.

"We are pleased to see that the VoLGA Forum has continued to add valuable new capabilities to the specifications," said Karl-Heinz Nenner, chairman of the VoLGA Forum. "Voice continues to be a critical service for next-generation mobile networks.  The additional features make VoLGA a very complete solution."

The VoLGA Forum has 19 member companies, including Alcatel-Lucent, Cisco, Deutsche Telekom, Ditech Networks, GENBAND, HTC, Huawei, Kineto Wireless, LG Electronics, Mavenir, Motorola, Samsung, Sonus, SPA, Tecore Networks, Ulticom, Vitendo, WiChorus and ZTE.

Mondial Telecom, which in 2009 launched Cherry, the first fully converged WiFi and GSM mobile operator, has announced that it has raised further funds of over €5.5m. The company will focus on the growth of its Cherry mobile brand as well as launch into the international wholesale market where several operators are said to have shown significant interest in its Mobile-to-Mobile Convergence (MMC) solutions. The new investors include SRIW (Société d'Investissement de la Région Wallonne), Philippe Bodson (formerly of Tractebel/Suez), as well as recognised institutional investors.

The funding was organised by the corporate financing boutique Semcap. Mondial Telecom says its target is to quadruple its turnover within three years and double the total number of staff on its payroll.

The funds will enable Mondial Telecom to address an ever-increasing market for Smartphone devices and to invest in infrastructure and staff. New product and service development will focus on its MMC services to bring new capabilities to Cherry. The company says that hiring has begun to meet the expected requirements of these new developments.

Chairman of the Board José Zurstrassen sees this development mainly as "an opportunity to implement the company's international vision, the foundation of which is the "Wholesale" range. This should enable Mondial Telecom to break even within a relatively short time, while opening up the world a little further to this innovative technology."

The management team has been substantially increased in both the Retail (headed by Gaetan Jamar, formerly of Mobistar) and Wholesale (under Mark Collins, formerly of Muzicall, Equador) departments. The development team has been consolidated to boost development based on other platforms (Iphoneã, Android, BlackBerry, Windows Mobile 7.0), and continues to increase under the management of Davy Van de Moere. The product management department is also being organised under the supervision of Joeri Uyttendaele.

Bernard de Burlin, founder and CEO, said "The secret of the success of the latest of our Mondial Telecom products - Cherry, Version 2.0 of which will be placed on the retail market by September, and will shortly be available on a wholesale basis - is that it is part of a fundamental trend in telecommunications. On the one hand, the use of Smartphones and Iphones is booming and a number of mobile-telephony operators (more specifically their networks) were not prepared for the subsequent bandwidth volume consumption. Also, Wi-Fi coverage is being improved by ever-increasing numbers of corporate, private and public hotspots. Finally, it seems that landline, cable and Internet operators are interested in supplying their users with unlimited mobility or maximising the use of their networks. More than ever, network complementarity is the key. With its Cherry solution, Mondial Telecom is able to meet all three of these demands without variable operating costs - which at this point in time other solutions simply cannot do."

The company will be opening a new office in Wallonia in the near future to house its Wholesale department and enable it to expand.

Allot Communications, a supplier of service optimization and revenue generation solutions for fixed and mobile broadband service providers worldwide, has published its new Allot MobileTrends World Cup Report .  The report indicates that mobile broadband usage increased by 24% during the 2010 FIFA World Cup matches.  Web browsing on mobile broadband experienced the sharpest growth with a 35% rise, while YouTube traffic rose significantly by 32% on post-match mornings.

The Allot MobileTrends Report is said to demonstrate that mobile devices did not replace big screen televisions during the World Cup, but rather created a new category where the two operated alongside each other.  Mobile devices played a central role in enhancing the viewer's World Cup experience by offering them additional football and match-related information in real time, and by providing the ability to watch replays at leisure and distribute them virally.

According to the Allot MobileTrends World Cup Report:

  • Lunchtime matches showed the largest bandwidth increase with 31%
  • Video streaming and P2P increased moderately by 11% and 13% respectively
  • Mobile data bandwidth usage experienced a 16% overall increase during post-match mornings

"The World Cup highlights the integral role that mobile devices and mobile broadband have come to play in our busy lives and how consumers use them to enhance their lifestyles by accessing information anytime, anywhere," said Rami Hadar, President and CEO of Allot Communications. "This global tournament has demonstrated the continued rise of mobile data usage, in particular web and video traffic."

The Allot MobileTrends World Cup Report data is based on statistics collected from mobile networks around the world representing more than 90 million subscribers.  Data was collected during the 2010 FIFA World Cup for 42 individual matches using the long term reporting capabilities of the Allot NetXplorer, Allot's centralized management and reporting system.  The data collected for this report was totally subscriber-anonymous.

The number of HSPA mobile broadband devices launched in the market has soared to 2,579, according to the latest survey published this week by the Global mobile Suppliers Association (GSA). This represents more than a 48% expansion since October 2009. The number of suppliers increased from 190 to 235 in the same period, says the GSA.

The number of devices supporting HSUPA (High Speed Uplink Packet Access) has increased 110% since October 2009 to 724 models, and more than half (364) support, or are easily upgradeable for 5.76 Mbps peak or higher data speed.

Smartphones are another strong growth segment, says GSA. Approximately 1 in 3 models of HSPA phones launched in the market today incorporate WiFi and GPS technologies.

Over 55% of HSPA devices support a peak data speed of at least 7.2 Mbps on the downlink (excluding notebooks and e-book readers). 50 HSPA Evolution (HSPA+) devices have been launched.

The HSPA mobile broadband devices eco-system extends to all the main cellular bands. A key trend confirmed by GSA in this survey is the boom in availability of HSPA devices which operate in the 900 MHz band (UMTS900), in support of mobile broadband network deployments in re-farmed (former GSM-only) spectrum. Excluding notebooks and e-book readers, 401 HSPA devices i.e. 19% can operate in the 900 MHz band, and user penetration is continuously building. This is an important point, particularly for markets in the Asia Pacific region, Europe, Africa and the Middle East.

While the main HSPA band globally is 2100 MHz, the 850 MHz band is very well supported by 940 devices (excluding notebooks and e-book readers), says the GSA.  The 850/2100 MHz frequency combination is supported by 806 devices, and 690 tri-band 850/1900/2100 MHz devices enable global roaming.

GSA recently confirmed that mobile broadband service is now commercially available on 357 HSPA networks in 148 countries. Almost 99% of WCDMA networks have implemented HSPA for fast mobile broadband connectivity, and approaching 1 in 5 of these networks have launched HSPA Evolution (HSPA+) for higher capacity and an improved user experience of mobile broadband services.

Dialogic, a global provider of products and technologies for multimedia and signal processing, today launched its inCloud9 network, a free, cloud-based developer network said to be designed to make it easier and more efficient for developers to test Dialogic products while building new applications. Specifically, the inCloud9 network provides application developers with access to products, technical documentation and support for creating new voice and video-enabled value-added services, without requiring local server hardware or a development environment.

Developers can securely develop applications using inCloud9 resources that are functionally partitioned and assigned to them.  They are initially provided login credentials that enable them to access the site via a VPN connection. Development tools can then be accessed to create prototype applications that can be functionally tested with dedicated server resources running both Dialogic and third party products.  inCloud9 also serves as a community for developers, and allows them to communicate and interact with others that have similar interests.

The first products available for use in the inCloud9 network include Dialogic PowerMedia products -- Dialogic PowerMedia IP Media Server (IPMS), a server-based software product that supports open protocols and APIs to enable media processing capabilities for mobile value-added services; and Dialogic PowerMedia Web Media Server (WMS), software that enables the rapid development and deployment of voice and video-enabled Web 2.0 social networking and other applications using an HTTP RESTful-based interface popular with web developers.

Additional third party products are also accessible, including the Sailfin J2EE application server, OpenMethods OpenVXML service creation environment, Vicorp xMP service creation environment, NetBeans IDE and the Tomcat server for XML script and prompt storage. Dialogic is planning to make additional Dialogic products and third party products available through inCloud9 later in 2010.

Equinix, a provider of global data centre services, and Level 3 Communications, an international provider of fibre-based communications services, today announced the opening of a new access node in Equinix's International Business Exchange (IBX) London 4/London5 (LD4/5) data centre campus located on the outskirts of London. The access node will link the Equinix LD4/5 IBX campus directly with three of Level 3's transatlantic routes to New York, which is said to improve diversity and lowering the latency on the route between the UK and North America.

Level 3's new access node will offer customers in the Equinix LD4/5 campus direct connectivity to three transatlantic routes; Yellow, AC-1 and Apollo North, as well as provide access to its extensive North American footprint via the Level 3 facilities in New York. In addition, alongside the community of networks, content and digital media companies, enterprises and financial service providers already operating within Equinix's LD4/5 campus, Level 3's customers will benefit from a new route that bypasses central London. By locating the access node on the outskirts of London, Level 3 has improved the resilience and speed of connection between London and the U.S.

"We live in an increasingly connected world where the speed and reliability with which information travels - particularly for financial firms - is critical to successful business operations," said James Heard, president of European Markets at Level 3. "Our collaboration with Equinix is the latest example of Level 3's commitment to expanding its low-latency offerings across the Atlantic, enabling more options for transatlantic connectivity independent of central London, and providing top-quality solutions for the most demanding of international enterprise customers."

Level 3 currently serves 20 European countries and operates a network footprint across North America and Europe. The new direct transatlantic routes and on-net connectivity will also provide customers in Equinix's LD4/5 campus greater flexibility to scale bandwidth directly connected to the Level 3 transatlantic network as their demand increases.

"Equinix provides state-of-the-art colocation, interconnection and exchange services that securely connect the world's networks, enterprises, cloud providers and financial institutions," said Russell Poole, General Manager, Equinix UK. "The availability of Level 3's new service at our LD4/5 IBX campus is a valuable addition to our offering and presents an attractive value proposition for customers operating within our ecosystems."