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Subex, a provider of Operations and Business Support Systems (OSS/BSS) for communications service providers, today announced that Romtelecom, Romania's largest fixed-line operator, has selected Subex Rocware solutions to form the core of a Revenue Operations Center (ROC).

Romtelecom's objective is to reduce the risk of financial loss from revenue leakage, fraud or bad debts. The ROC environment at Romtelecom will include Subex's Moneta Revenue Assurance Solution, Nikira Fraud Management Solution and the Prevea Risk Management Solution.

Anastasios Tzoulas, Chief Financial Officer, Romtelecom said, "We found Subex to be a knowledgeable partner who is ready to help us achieve this important risk management objective. The ROC will provide us with a centralized, integrated platform to maximize, control and secure our revenue chain."

Like a Network Operations Center (NOC) ensures the health of the network, a ROC ensures the integrity of a telco's revenue streams, processes and improves visibility of the financial impact of the enterprise's operations. The ROC at Romtelecom will provide advanced revenue and risk management capabilities as it combines revenue assurance, fraud management and risk management in one integrated framework. 

Subex pioneered the concept of a ROC as a centralized collection of systems and processes correlating operational activities to the impacts on revenues, costs and, ultimately, profit.  A ROC can enable an operator to adopt Operational Assurance, gaining better understanding and control over how operations support critical business goals.

Mark Nicholson, CTO, Subex said, "We are delighted that Romtelecom has selected Subex and the ROC.  We are pleased to have this opportunity to assist Romtelecom in meeting its important revenue risk mitigation objectives."

Telefónica Group president César Alierta and Huawei Technologies president Ren Zhengfei have officially inaugurated the Global Technical Assistance Centre (GTAC) in the Málaga Technology Park in Spain. The centre will provide technical support services to operators in all Spanish speaking countries.

The centre will eventually employ up to 50 professionals, most of them engineers specialising in areas such as wireless, broadband, data and core network technologies. With this opening, Huawei is taking an important new step in its growth strategy in Spain. Currently, Huawei has more than 300 professionals working in different offices in the country, 60% of whom are local employees.

"Global operators need to create long term partnerships with key industry suppliers and it is therefore important that our relationships are based not only on the technology we use but also on the high quality standards we require in order to fulfil our service commitment to our customers," explains Vicente San Miguel, Infrastructure and Information Technologies director at Telefónica. "Huawei's opening of this Spanish speaking centre to provide specialised technical assistance to our operations in Spain and Latin America is an important milestone in the cooperation between our two companies."

"The opening of the GTAC site is a decisive step for Huawei," explains Tang Xiaoming, president of the Telefónica global account at Huawei. "We have excellent growth prospects in the Spanish and Latin American markets and this centre will be a base for providing high level services for Telefónica and Spanish speaking operators. It will also help to attract qualified professionals to our organisation, to provide high-quality training programmes and to establish the basis for our future growth."

The presidents of Telefónica and Huawei have also signed today a cooperation agreement with the aim of creating an Innovation Centre. This innovation centre will focus on fixed and mobile broadband technologies, services, applications and software and core network solutions.

Subex, a  provider of Operations and Business Support Systems (OSS/BSS) for communications service providers, has launched a new version of its industry-leading Revenue Operations Center (ROC) and is launching new products in its Revenue Maximization and Fulfillment and Assurance business lines. The solutions are debuting at the TeleManagement Forum's Management World in Nice, France.

The ROC is a centralized collection of systems and processes correlating operational activities to the impacts on revenues, costs and, ultimately profit, and ensures the integrity of a telco's revenue streams and processes.

With the previous version of the ROC, operators could conduct advanced revenue management and maximize efficiencies around revenue assurance and fraud management. The new version of the ROC builds on this capability to enable an operator to adopt Operational Assurance, gaining better understanding and control over how operations support critical business goals. Demonstrations of the ROC will take place at the Subex booth and in the 'Content Encounter II', a Catalyst demonstration program covering emerging best practices and techniques for delivering advanced content-based services.

The company also is taking part in a Catalyst project highlighting an end-to-end B/OSS Framework for streamlining and standardising the processes of bringing new telecom products to market, using Syndesis Controller.  The project will demonstrate concept-to-market and order fulfillment processes, as well as order and trouble ticket fall-out management.

Subex is also launching its WiMAX-enabled Syndesis Express solution, designed to help operators to quickly and efficiently define and deliver value-added, next-generation services, like VoIP and IPTV, over WiMAX.

Also at Management World, Subex is launching OptimaTM 4.6, the new version of its Route Optimization system, a part of its Revenue Maximization offerings, designed to help service providers to create optimized route plans for automatic switch upload as well as facilitating a full reporting suite for data analysis.

In addition to the above, Subex's CTO, Mark Nicholson will be chairing a presentation track on Strategies & Solutions for Monetizing Digital Media Services to held be on Tuesday 20 May from 14:00-17:30. Subex also will present on the topic of Revenue Assurance for Next Generation Services, providing insights on proactively identifying, analyzing and implementing scalable revenue integrity solutions to maximize revenue.

"We are very proud to showcase our innovative technology at Management World 2008. Through our presentations and demonstrations of the ROC, we hope to bring to light some of the gravest issues that today's telcos are likely to face, and more importantly, how to overcome these issues", said Nicholson.

Subash Menon, Founder Chairman, Managing Director and CEO, Subex Ltd added,"Management World 2008 provides players of the industry a platform to interact, engage and share best practices and solutions for the rapidly maturing telecoms industry. We look forward to our participation at the event."

Aricent has launched its Near Real Time Roaming Data Exchange (NRTRDE) System, which it claims will enable operators to reduce the time taken to exchange roaming usage records from 36 hours, after the call was made, to four hours or less.

The GSM Association (GSMA), Fraud Forum and the Billing, Accounting and Roaming Group (BARG) is recommending that operators adopt Near Real Time Roaming Data Exchange by October 1, 2008. This latest GSMA initiative aims to minimise roaming fraud by speeding up the transfer of usage records between the operator in the visited country and the subscriber's home operator to less than four hours.

"Roaming fraud is a very real and present danger for operators and is impacting their bottom lines," said Martina Kurth, research director, Gartner. "Any initiative that enables operators to minimise roaming fraud is a business issue which operators must act on, to prevent further erosion into their profitability."

Traditionally, operators used the high usage record (HUR) process to exchange roaming call records, which left a 36 hour window of opportunity for fraudulent attacks on mobile networks. In the last survey done by GSMA (of 37 operators), it was found that one operator lost 11.1 million Euros in two years, due to roaming fraud. NRTRDE is expected to reduce 90% of revenue loss due to roaming fraud.  The Aricent NRTRDE System enables roaming partners to send call detail records (CDRs) to their respective home networks and to receive their own subscribers' roaming information from other networks. On receipt of CDRs from the roaming partner, the Aricent NRTRDE System sorts and translates them into a customisable fraud-management system format and routes them back in near real-time.

"It is essential for operators to close the window of opportunity for roaming fraud," said Sanjay Jain, senior vice president of the communications service provider business unit, Aricent. "By introducing the Aricent Near Real Time Roaming Data Exchange System, operators can reduce the time taken to transfer call records to less than four hours and minimise the probability of fraud."

By supporting all types of IP connectivity (GRX, VPN, direct link, etc.), the Aricent NRTRDE System also provides the capability to interface with other NRTRDE vendors. This system is fully compliant to TD.35 records (the GSMA standard format) and is flexible enough to support any industry-developed standard for usage data records handling. It supports all service record types for voice and data services (for example SMS and MMS).
Traffic, activity and error reporting are inherent features of the System that are also compliant to the TD.35 standard proposed by GSMA's Transferred Account Data Interchange Group (TADIG).

The Aricent NRTRDE System is capable of processing more than one billion roaming usage data in a day (24 hour window) on a SUN v890 server ( 8 * Sparc IV).  Some of its features include;
* Comprehensive web-based Graphical User Interface
* Adapter based collection framework for collecting roaming usage data
* Software development kit for creating new business rules for NRTRDE
* Flexible data conversion/enrichment engine for TD.35
* LDAP-based user authentication and role-based user management
* Auditing and reporting for revenue assurance
* Support for SNMP V2 alarm, mail and SMS for fault and performance notification
* Load balancing (Active - Active)

Aricent is presenting solutions for communications service providers, including the Aricent NRTRDE System, at Booth #55 of the TM Forum Management World 2008, Nice, France, May 18 - 22, 2008.

MERA Systems, industry-leading developer of tandem softswitches and session border controllers for VoIP, proudly presents a family of best-in-class VoIP softswitches at a global trade show in Singapore. The company's suite of solutions at CommunicAsia 2008 includes MERA VoIP Transit Softswitch II (MVTS II), MERA VoIP Transit Softswitch Pro (MVTS Pro) and MERA IP Centrex.

CommunicaAsia is the most established event for the infocom industry. Visitors to CommunicAsia will not only get to see leading-edge enabling technologies and business solutions designed to enhance enterprises' mobility and users' lifestyle, but they will also get to meet with representatives from telcos and mobile operators, internet service providers, enterprises, system integrators. A truly international event, CommunicAsia attracted a total of more than 68,000 attendees, over 2,400 exhibiting companies from 65 countries last year.

MERA Systems's booth # 5M1-07 will be staffed with qualified managers who are always happy to provide expert advice on the following company's products:

The award-winning MVTS II is a next-generation switching platform targeted towards carriers running 3+ million minutes of VoIP calls per month. This MERA's best-selling product has been recently enhanced with flexible routing and billing capabilities. Thanks to the newly added NAT traversal function MVTS II ensures end-to-end connectivity to corporate and private user terminal equipment sitting behind NAT routers.

Another exhibit of the MERA collection is the just-released MVTS Pro. The solution is a class 4 softswitch with session border controller functionality. MVTS Pro is a high performance system designed to handle up to 500 CPS.

MERA Systems has also developed a full-featured class 5 softswitch MERA IP Centrex which allows VoIP providers to offer hosted PBX services over IP. MERA IP Centrex delivers 20+ value added services and allows carriers to implement various deployment scenarios.

"With this feature-rich solution portfolio that we showcase in Singapore we feel fully equipped to solve any issues that service providers might have today", said Konstantin Nikashov, CEO of MERA Systems. "CommunicAsia is one of the most important trade shows for the industry, and we are excited to take part in such a remarkable event."

Rupert Owen, UK Based Director at Overseas Exhibition Services (OES) said:  "MERA Systems comes to CommunicAsia at the perfect time. The show is rapidly expanding its VoIP content and, with more than 600 carrier-grade deployments of its own around the world, MERA is a most welcome and highly relevant addition to the array of world class vendors who will gather in Singapore. We eagerly await their presence and contribution to what is likely to be the largest ever show".

MERA Systems invites retail and wholesale carriers and service providers to visit the company's stand at CommunicAsia 2008.

Today the TM Forum announced the highlights of its Management World Event , which promises to exceed in every respect last year's record breaking event. Exciting the industry is the conferences' core theme of "transformation" driven by significant changes in the industry. Keynote speakers and sessions will look at various aspects of transformation such as:
* Transformation of business models and portfolios
* Transformation of business processes and supporting IT systems
and converged Service Delivery Platforms
* Transformation of networks to an all IP approach

These transformation themes are the focus of the conference's keynote speaker line-up: Sol Trujillo, CEO at Telstra; Paul Reynolds CEO Telecom New Zealand; Group CTO at BT, Matt Bross; Alan E Bell, EVP at Paramount Pictures; Imran Khand at Picsel Technologies, along with Mika Vehvilainen COO of Nokia Siemens Networks. These speakers give an unparalleled insight into the possibilities of new business opportunities, new services and new ways of working that will change the industry out of all recognition.

Martin Creaner, President TM Forum: "This year like no other, the transformation that the industry is under-going is directly reflected in the breadth and scope of the work of the TM Forum.  New requirements are emerging every day for standards and frameworks to enable this transformed market-place, and the TM Forum is well placed to help the industry understand and deliver on these requirements." Creaner explains "Management World is where all these elements come together and most importantly it is where increasingly senior service provider executives are benefiting from the networking opportunities and the exchange of information." 

The "transformation" theme continues in ForumVille, new at Management World this year and at the heart of the exhibition area where Content Encounter, 7 Catalyst showcases, the Prosspero Booth, and all things TM Forum are situated. It provides a focal point of for visitors to find out about the Forum and its programs and to see demonstrations and speak to experts in their fields. It is also where 30 Vendors, System Integrators and Adopters for the Prosspero program will be formally recognized for their part in the Prosspero program, now central to the TM Forum's Interface Program.

New TM Forum initiatives in Cable, Device Management and Content Encounter, are all given full exposure this year with dedicated sections in the conference and catalysts as well as specific meetings. 

The Content Encounter, now in its second phase, is new at Management World and shows how every organisation involved in providing digital services can deliver, manage and charge for services successfully. The live demonstration shows how to achieve: personalisation of content; deliver seamless services, monetised and delivered over multiple devices. It also shows how complex multi-vendor value chains are creating the need for new interfaces in the industry.

The TM Forum community is more vibrant than ever and continues to grow, with almost 700 member companies. It is increasingly been seen as the place where Service Providers and their Vendors turn to for answers to enable better services to be provided, quicker and at a lower cost through industry-wide collaboration.  TM Forum Management World is the global event where these elements come together.

For full information on Management World go to


TM Forum, the world's leading trade association focused on management of communications, information and entertainment services, today announced the publication of a new reference book aimed at integrating systems applications. Written by John Reilly, at the TM Forum and John Wilmes, of Progress Software, this is the latest in a series that describes how to adopt and apply the TM Forum's New Generation Operations Systems and Software (NGOSS) program.

At the heart of NGOSS is the TM Forum's Information Framework which provides the information/data reference model and a common information/data vocabulary essential for integration of systems. Commonly referred to as the Shared Information and Data model (SID) it is widely used across industry. The new book, "Application Integration Using the SID" provides an introduction to application integration frameworks and how to use the TM Forum Information Framework within that context. It provides detailed, step-by-step guidance on scoping, analyzing and designing BSS/OSS integration projects that leverage NGOSS frameworks and integration tools for data interoperability. Topics covered include:

Introduction to application integration frameworks

Process steps for employing the SID within an integration framework

SID-based contracts, services and APIs

Tool support for SID-based integration frameworks

Real-world case studies

 The book explains to readers how to use the TM Forum Information Framework to overcome typical integration challenges in data mapping and interface design. It also showcases how the common data model architecture contributes to successful service oriented architecture (SOA) implementation. Finally, it explains which features are critical in selecting data integration tools and platforms, and applies lessons from real-world case studies.

In a move that recognises Telcordia's industry leadership, the TM Forum has chosen Telcordia, a global leader in the development of IP, wireline, and mobile telecommunications software and services, to participate in the Management World 2008 Content Encounter Phase II event, which showcases the future of converged communications, information and entertainment services. Part of the Forumville showcase at Management World 2008 - held May 20-22 in Nice, France - Content Encounter Phase II is designed to help the industry development of best practices and standards for the delivery of digital media services.  

Digital media gives communication service providers (CSPs) a wide variety of new revenue streams and market-differentiation opportunities, such as building content into service offerings that customers can personalise. Content Encounter is a unique opportunity for CSPs to learn about automating the process of acquiring and delivering content and guaranteeing end-to-end service quality for each subscriber. Championed by AT&T, BT, China Unicom and Chunghwa Telecom, the event also gives CSPs insight into how to monetise these services, including charging advertisers and allowing subscribers to receive sponsored services, while respecting their choice and privacy.  

"Monetising content is a critical issue for many CSPs," said Grant Lenahan, Vice President of Strategy, Service Delivery Solutions, Telcordia. "Content Encounter directly addresses one of the industry's biggest issues: the need for processes and standards to enable CSPs to work with the other members of the digital media value chain to deliver content and advertising in practice."   

Content Encounter will feature the Telcordia Real-Time Charging solution, a flexible online charging and policy-control solution that enables competitive differentiation, new business models and rapid time-to-market for CSPs when deploying mobile, converged and interactive services. Globally deployed by the largest tier-one CSPs and Mobile Virtual Network Operators (MVNOs), Telcordia Real-Time Charging has achieved outstanding price performance, flexibility and scalability from its market introduction in developed and in hyper-growth developing markets.  

Content Encounter also will feature the Telcordia Real-Time Policy solution, which allows CSPs to put the customer at the center of the user experience, creating service environments that are tailored to their individual needs. Specifically designed to support a user-focused interactive services vision, Telcordia Real-Time Policy is ideal for the types of services that are part of the Content Encounter vision.

Ericsson has signed an agreement with the Swiss operator Sunrise Communications to expand its WCDMA/HSPA network. The deal will bring high-speed mobile broadband coverage to Sunrise subscribers in a number of cities across Switzerland.

Under the three-year agreement, Ericsson will be the key supplier of radio access network equipment to expand the existing WCDMA/HSPA network of Sunrise. The expansion will increase network capacity and speed and allow Sunrise to extend its mobile broadband offering across the country.

Ericsson will also provide services including support, spare parts management and training. Network deployment and integration has already started. The contract builds on earlier Ericsson deals that saw the introduction of HSPA across key Swiss cities in 2006-2007.

Henning Dickow, Chief Technical Officer at Sunrise, says: "This deal reflects our strong partnership with Ericsson. This network expansion will allow existing and new customers to enjoy the fastest mobile broadband speeds available and reaffirms our position as a leading provider of cutting-edge services."

Stefan Koetz, Head of Ericsson Switzerland, says: "We are pleased to continue our partnership with Sunrise. This expansion contract reinforces Ericsson's technology leadership and will help Sunrise tap into new regions across Switzerland, meeting growing customer demands for the latest mobile broadband services."

Orga Systems has supplied Telecom Italia with its fully convergent real-time billing platform OPSC Gold to power MVNOs and enable multi service provider support.

All processes are managed within this one system - whether wholesale or retail billing; billing of prepaid, postpaid or convergent subscribers.

Since 1996 more than 30 million TIM prepaid subscribers are rated and charged with Orga Systems' billing system. Based on the long-term partnership and the outstanding performance of Orga Systems real-time billing solutions, TIM will ensure future growth with its active multiple MVNO strategy.

Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS) for communications service providers, today announced the launch of Optima 4.6, a new version of its Route Optimization system designed to help service providers to create optimized route plans for automatic switch upload as well as facilitating a full reporting suite for data analysis.

The latest version of Optima supports Oracle Database 10g, one of the most widely deployed enterprise databases in the industry. Additional enhancements also include localisation to support multiple languages; switch interface support for Nortel DMS-300; and percentage-based volume agreements.

Anuradha, Senior VP - Engineering, Subex Ltd said "Optima is an end-to-end Route Optimization solution that is modular in design and provides service providers with the ability to quickly adapt to changing operational requirements. Optima's modularity reduces initial system costs and allows additional modules to be easily added at a later date, as the business grows."

Optima is part of the Rocware suite of solutions, supporting the concept of the Revenue Operations Center (ROC) - a consolidated framework of systems that enables advanced revenue management, cost control and profit enhancement. 

At TM Forum Management World Nice, May 20-22, Subex will demonstrate a ROC as part of the Content Encounter II Catalyst project, the premier demonstration of the delivery of advanced, content-based services involving Tier 1 operators from around the world.

Italtel, solutions provider of NGN (Next - Generation Network) networks, and AMT-Group, Russian system integrator, have announced that they signed a partnership agreement for the joint promotion, realization and support of NGN solutions based on Italtel i-MSS multiservice platform. Italtel has been working successfully for many years in the Russian market adopting a direct sale model. With this agreement, the company starts to work in Russia also on a partnership model in order to enlarge its presence on the market. AMT-Group is the first among Russian system integrators to become Italtel partner.

The NGN solutions, based on i-MSS (Italtel Multi Service Solutions) platform, will allow Telecom Operators and Large Enterprises to offer Class 4 and Class 5 solutions that support multimedia convergent Next - Generation Services (NGS) such as Voice transfer, Data and Video over IP, Unified Messaging.

"For companies like Italtel, with a proven technical and commercial leadership, the  partnership model is the best way to be successful in a diversified market like the Russian one with over 1,500 Tier 2 and Tier 3 telephone operators currently in operation," said Antonio Cassese, EVP Sales Operations International Markets, Italtel. "The agreement with AMT is the cornerstone of this approach and will increase our traction towards alternative Service Providers and Large Enterprises of Russian Federation and Commonwealth of Independent States (CIS) countries. Italtel is the leading supplier of carrier grade multimedia solution and networks for 25 customers worldwide. We will leverage on such experience to reinforce our long lasting successful presence in the Russian Federation market."

Specialists at AMT-Group highly assess the quality and reputation of Italtel solutions. "We are glad to have the possibility to start promoting New Generation solutions of a technology vendor which is well known and appreciated on the Russian market. In taking the decision to sign a partnership with Italtel we took into account the fact that iMSS has been installed in test laboratory of Technopark ZNIIS (Central Scientific Research Institute of Telecommunications) and is currently in operation in the networks of three important Russian Operators. This is a supplementary advantage of the platform", said Kirill Gusarov, Commercial Director AMT-Group.

HD Platform Kft., Hungary's first provider of high definition services, launched its next generation HD platform roll-out, Hello HD, on May 1st using a conditional access system (CAS) from Conax. The Hello HD offering provides consumers throughout the entire country the option to choose value-added services via cable and satellite for the highest quality picture available in Hungary. Conax CAS7's state-of-the-art encryption technology provides Hello HD with the necessary security to protect its pay-for-content revenues.

Conditional access is strategic in securing pay-for-content models and the overall success of a revenue-generating digital broadcast operation. Together with partners such as ADB, Eutelsat, Osmosys, Harmonic and Samsung, Conax was selected by HD Platform Kft. to create a complete and secure high-end platform capable of delivering top quality services to a premium target group, using MPEG-2 and MPEG-4, cable and satellite broadcasting technology.

"The cooperation with our partners for this project has been highly successful," says Schmideg András, CEO, Hello Platform Kft. Finding the right partner to supply the proven, robust security technology, strong anti-piracy record and optimal flexibility necessary for Hello HD were our primary reasons for selecting a Conax conditional access solution to secure our core business."

Conax CAS7 core features include unlimited scalability and seamless integration with complimentary technologies to support a wider range of services and enhance a broadcasting platform's potential business benefits. Conax CAS7 is a key business enabler for operators seeking to maximize revenues, supporting a multitude of value-added services such as video-on-demand (VOD), Push VOD, IP television, mobile ordering, PVR and delivery to multiple channels or operators via satellite, cable and DTT.

"We are planning to add additional value-added services to increase our joint business potential, such as video-on-demand (VOD) and PushVOD, later this year. I believe that teaming up with Conax to provide smart card security for Hello HD was a perfect match for both parties." says Károly Vaczkó, Technical Director, Hello HD.

"Conax CAS7 complements Hello HD's ability to provide a unique offering including broadcasting of HD channels and subscription VOD services not earlier available in Hungary," says Geir Bjørndal, Sales & Marketing Director, Conax. "The cooperation with HD Platform Kft. strengthens our position in both Hungary and Eastern Europe, and the opportunity to further participate in the development of the satellite and cable markets in the region."

Telekom Austria has chosen Tribold to provide its centralized product catalog and management capability, a move that will centralize the disparate product catalogs currently in place at the communications services provider.  The new platform will allow for the creation of new products and services across product lines and feature configurable products and add-ons to allow Telekom Austria's marketing team to create customised service offerings.  The centralized product catalog will ensure operational savings and efficiencies and reduce the time to market for new services, says Tribold.

Tribold's Product Portfolio Manager suite will integrate fully into Telekom Austria's BSS/OSS applications, providing a single, comprehensive view of product information across Telekom Austria's service offerings and automating the process of product management end-to-end.

Helmut Leopold, managing director, Platform and Technology Management, Telekom Austria, commented: "A centralized catalog is essential in effective product management in the increasingly competitive world of communications.  Frequent and rapid new product introduction is central to retaining a competitive advantage, acquiring new customers and retaining existing ones.  The disparate nature of our existing product related information in different BSS/OSS systems was clearly having an impact on our ability to deliver new services quickly and cost-effectively.  Centralized product catalog plays one of the cornerstone roles in the transformation of our comprehensive BSS/OSS landscape." 

Mario Huterer, director, Marketing Wholesale and Platform Management, Telekom Austria, said:  "We undertook a thorough evaluation of the product management solutions and Tribold was better than other competing options in almost all of our evaluation criteria. This centralized product catalog gives us the possibility to structure our marketed products out of a very much reduced number of streamlined 'basic' products and to drastically optimise our production efficiency.  I'm happy that we've got a mature product life cycle management solution that will meet our immediate needs and support us in creating and capturing quickly new market opportunities."

Simon Muderack, COO of Tribold, added: "Communication service providers across the globe are recognizing that an integrated centralized product catalog is the foundation upon which to build effective and efficient product management.  Without a single view of product data across the business, a CSP is going to find that its competitors are bringing new, valuable services to market more quickly and, through that, offering improved products to existing subscribers and winning new customers.  We look forward to continuing to work with Telekom Austria to deliver substantial and quantifiable benefits in the areas of time to market and cost to market."


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