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O2 Germany selects Spirent for mobile user testing
Spirent Communications has announced that O2 Germany has chosen SwissQual’s new high-end Diversity platform to meet its GSM/UMTS & HSDPA wireless benchmarking needs.
Diversity allows network operators to continuously test the quality of service, as well as benchmark their network’s performance against those of their competitors. Diversity provides simultaneous, end-to-end testing for voice, data and video, said to be a unique feature that makes drive testing easier and more cost effective for network operators.
Diversity offers a highly scalable drive test solution, enabling flexible test configurations and scheduling and uses sophisticated data analysis and reporting tools to provide critical information about problems within a network before customers experience them.
“Benchmarking our network is critical to ensuring customer satisfaction,” said Karl-Wilhelm Rohrsen, managing director O2 Germany. “We selected Diversity as a result of our extensive trials and our past experience with SwissQual. Diversity meets our benchmarking demands today, and provides a platform for future growth.”
“We appreciate the opportunity to build upon our relationship with O2 and to provide quality benchmarking systems,” said Tomas Ahnebrink, vice-president of SwissQual, which was acquired by Spirent Communications in January of 2006. “This announcement demonstrates our belief that benchmarking has a direct impact on the quality of experience for wireless customers. We are pleased to support O2 in its commitment to delivering the highest quality voice, data and video services.”
The contract is said to mark a significant step in Spirent’s growth in the wireless market and signals O2 Germany’s commitment to providing best-in-class customer experience throughout all four of its service regions. The Diversity contract enables O2 to standardise on SwissQual equipment as part of a harmonisation project to streamline the number of different vendors for this type of equipment.
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