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Martin Dawes Systems enters Eastern European market with ACN rollout in Poland
Martin Dawes Systems, provider of dise3G, the integrated end-to-end billing & CRM solution, has announced ACN Europe will be utilising the platform to expand into the Polish market. The contract marks the entry of Martin Dawes Systems in Eastern Europe and builds on the successful use of dise3G to launch and grow ACN as an international telecommunications services business, serving over ≤million European subscribers.
ACN provides fixed line services in 13 European countries including Germany, France and Spain, connecting to over 20 different networks. For the Polish roll-out, Martin Dawes Systems had to customise key areas of dise3G including order entry, CDR processing, provisioning and billing. These changes were necessary to ensure compatibility with the existing telecommunications systems, compliance with local regulations and to adapt the billing systems to the local currency. By providing a tailored solution for these challenges Martin Dawes Systems was able to provide ACN with a solid platform to launch the new Polish services on schedule on 3rd October 2006.
Project sponsor at ACN, David Nash, commented, “Our latest roll out in Poland has been carried out without a hitch. Martin Dawes Systems really came through for us, especially in the localisation of key elements. Provisioning for a new market can often prove to be the most complex area as this requires interaction with new network commands and operators for each country but Martin Dawes Systems had the skills and tools that made this an easy transition for us.”
Barry Dowd, customer support director at Martin Dawes Systems, said, “This latest deployment has gone well for ACN and Martin Dawes Systems. We have effectively facilitated ACN's entry into Poland and helped it meet the local market and technological requirements. The project was completed on time and marked the renewal of our active relationship with ACN. We look forward to supporting ACN as it continues to expand in the region.”
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