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COLT selects Comverse
Comverse, a leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, has announced that COLT, a leading European provider of business communications, has selected Comverse Kenan FX to support its postpaid billing for data, voice and managed services for its European customers. COLT services are based on its advanced European infrastructure, which includes 32 city networks across 13 countries with last-mile fiber to over 10,000 buildings and 15 COLT owned data centres.
“The new Comverse billing system is a key part of our strategy to standardize our business processes and operate more efficiently,” said Tony Bates, Chief Administrative and Financial Officer at COLT. “It will enable us to bring new products and services to market more quickly and ultimately, enhance the COLT customer experience.”
“With this major step in our overall systems strategy, we will save significant operating expenses by streamlining and consolidating our back-office systems,” added Rob Wharton, COLT’s Chief Information Officer. Kenan FX combines world-class billing with order fulfillment and customer management applications for efficient customer lifecycle management. New advanced technology, such as advanced rating and collection applications, improves the efficiency of billing operations while decreasing the development and integration costs of new services. Kenan FX is part of Comverse’s billing portfolio, which enables service providers and e-businesses worldwide to increase market agility and improve operational efficiency. Comverse's converged, real-time and postpaid billing solutions support multiple services, networks and payment types, allowing businesses to build revenues and loyalty by providing customers with choice, convenience and control.
“We are excited to help COLT enhance its customer experience,” said Gadi Bahat, President, Comverse EMEA. “Comverse’s Kenan FX is well-suited for the enterprise market, particularly multinationals, with its advanced features for multi-currencies, multi-languages and multi-taxation issues. Together with the Comverse professional services team, COLT will be able to rapidly launch bundled offerings and optimize its services, billing and customer management capabilities quickly and effectively throughout its numerous networks across Europe.”
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