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Complex Migrations separate the men from the boys with majority shirking new projects
Telecoms IT managers are hugely cynical and fearful of under-going large-scale BSS and OSS transformation projects because they are worried the projects will fail before they've even started. 59% of service providers admitted they won't even embark on a project - even though they know it's essential to keep ahead of the game! That's according to a new survey into application data migrations from Celona Technologies, specialists in application migrations.
The survey carried out last month amongst 212 telecoms IT professionals, found that a staggering 93% of IT managers are scared of the consequences of complex data migrations with 59% admitting they have decided, on at least one occasion, not to go through with a project because they are so fearful it will fail. Over 34% are worried that projects will be delivered late, while 36% worry that they will be unable to get some or even all of the data migrated. 33% said they are fearful that they will never get to the end of the project.
These results come at a time when many service providers now find themselves between a rock and a hard place. They are coming under increasing pressure from competitors unhindered by legacy IT issues, which consequently have a lower cost base and a more agile back-end infrastructure. But at the same time, the complexity and risk of re-engineering their platform infrastructure means that many have delayed consolidation and renewal projects for years.
The window of opportunity to renew IT infrastructure is finite and closing fast. Cutting-edge operators are already mid-way through multi-year transformation projects, and are beginning to see substantial business benefits. Service providers that continue to delay embarking on their own projects risk falling behind both traditional and non-traditional competitors.
"This survey shows that it's going to be a case of us and them," says Celona's CEO Tony Sceales "those who are hindered by legacy IT systems and can't face migrating, and those that take the plunge, go for it and come out the other end nimble and able to move quickly and therefore, beat the competition. As revenues from voice calls drop and after billion dollar investments in next-generation networks, the industry desperately needs to start seeing new service revenues. The clock is ticking now and those that can deliver these migrations will have first-mover advantage over those that can't."
According to Sceales, the good news is that using a progressive data migration approach will help service providers substantially reduce their risk profile and avoid slippage, as well as improve their agility. "Forty-three per cent of respondents told us that application-level migrations fail because business priorities change during the migration," says Sceales.
"Accommodating business change is one of the major benefits of using Celona Evolve. In fact, one of the key differences between our product and traditional tools is that Evolve has been built from the ground up for complex application-level migrations in large telecommunications environments. Celona understands the kind of problems service providers are facing and we are already helping our customers overcome them."
Key finding from the research include:
- 93% of telecoms IT managers say they are fearful of undertaking complex application level migrations
- 59% say they have been discouraged to the extent they have decided not to go ahead with some migrations
- 60% of respondents say the main cause of failed migrations is that data complexity and cleanliness are poorly understood
- 89% say data complexity is getting worse
- 47% say their data migrations are not on schedule
- 36% say they worry that they will not be able to get some or all of their data across
- 33% say they fear they will never finish the project.
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