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New UAE operator "du" selects billing software vendor LHS to Support fixed-mobile convergence
Leading provider of telecom customer care and billing systems LHS, today announced that Emirates Integrated Telecommunications Company (EITC), the second operator of the United Arab Emirates, has selected BSCS iX to rate and bill its integrated services across its mobile and fixed line network. EITC which operates under the brand name "du", launched with mobile services earlier this year, followed by long distance fixed line late summer and will launch full fixed line, broadband and pay TV services by yearend.
BSCS iX enhances "du's" ability to market products and services with very innovative and flexible tariff plans, allowing them to gain and maintain a competitive advantage. Customers will benefit from cross technology service bundles and marketing offerings, which will in turn increase their brand loyalty.
Osman Sultan, Chief Executive Officer at "du", comments: "We are committed to making "du" the leading provider of truly integrated communication services including voice, data and TV content over fixed and mobile networks to all customers. Customers are looking for two things: simplicity and convenience. With BSCS iX we are able to offer our customers LHS 2006-02 Page 2 of 3 an integrated solution that will simplify how they access and pay for services available to them."
Wolfgang Kroh, Chief Executive Officer at LHS adds: "As "du" establishes itself as the leading provider of fixed and mobile communications services for residential and corporate customers in the UAE, BSCS iX will enable them to offer customers three-fold convergence on the service, technology and payment levels."
BSCS iX enables real-time business operations for the entire rating and billing process, thus reaching a new level of customer-centricity, from the point of sale to provide real-time charging information right up to real-time billing. Its modular design enables low risk step-wise migrations and easy integrations of the system.
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