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CSG Systems
Kenan FX Solution to Support Billing Needs of Subscribers Across 21 cities; CSG to Work with Strategic Partners HP and Lenova
CSG Systems, a leading global provider of customer care and billing solutions, has announced that China's largest telecommunications service provider, China Telecom, has selected the billing solution part of CSG’s Kenan FX framework to support convergent telecommunications services for Sichuan Telecom.
CSG and its business partners HP, a global leading technology solution provider, and Lenova, China’s leading diversified technology company providing advanced IT products and services, will deliver the Kenan/BP billing solution and services as part of an initiative to replace multiple billing systems with a single convergent platform across Sichuan Telecom’s entire market.
When deployed at Sichuan Telecom, the Kenan FX solution will support up to 15 million subscribers in 21 cities and across all of the operators’ services, including wireline, IP and broadband.
This announcement marks the third China Telecom property in which CSG has been selected as the exclusive customer care and billing provider. CSG has already implemented solutions at Beijing Telecom and is in the process of implementing Kenan FX applications at Shanghai Telecom.
China Telecom’s selection of Kenan FX at Sichuan Telecom was based upon CSG’s proven billing and customer care capabilities to support multiple services for millions of subscribers. By replacing multiple platforms with a single billing platform, Sichuan Telecom will be able to increase operational efficiencies, rapidly roll out new services across its entire subscriber base and deliver consistent high-quality customer care.
“We are pleased to work with our strategic partners, HP & Lenova, in providing Sichuan Telecom with a word-class billing platform,” said Raghav Sahgal, managing director and vice president of CSG Asia Pacific and China. “CSG is committed to ensuring that China Telecom can leverage its billing and customer care infrastructure to provide differentiated service offerings in an increasingly competitive market. CSG is proud to be a business partner with China Telecom and provide its solutions at Sichuan Telecom.”
“As the prime systems integrator at Sichuan Telecom, HP believes that CSG’s Kenan FX solution will provide the proven strength and scalability to serve as the single integrated billing platform for one of the largest provincial telecommunications service providers in China,” said Ante Xu, NSP Managing Director, consulting and integration for China HP.
“CSG has demonstrated that its world-class Kenan FX family of billing and customer care applications can support the unique needs of the Chinese market and help China Telecom’s properties become more competitive by leveraging a single billing and customer care platform,”said Mr. Feng Xing, Vice President of Lenova. “Lenova is proud to be a partner with CSG and HP on this important project.” [l=www.csgsystems.com/]http://www.csgsystems.com/[/l]
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