Cerillion to Provide CRM & Billing for Gamtel & Gamcell
Convergent CRM and Event Based Billing specialist, Cerillion Technologies, has signed an agreement to provide a complete CRM and Billing solution for Gamtel, the primary fixed wire communications provider in Gambia, and Gamcell, a wholly owned subsidiary providing GSM services. As part of the project Cerillion will migrate more than 200,000 fixed and mobile subscribers from two separate legacy systems in to the new convergent solution. Cerillion are providing their Revenue Manager, CRM Plus, Interconnect Manager and Information Manager products. It will also include the Real World Network Management Solution.
Mr Omar P Ndou, the Managing Director of Gamtel, said: “We have been investing heavily in expanding our network to improve our customer’s experience, grow revenue and to increase profitability. This will include an expansion of 250,000 lines to our network. As part of this programme it is vital that we update our billing and customer management capability. We have selected the Cerillion system after an extensive study of the alternatives. Cerillion offers a complete solution with both an economical cost of ownership and a high level of flexibility that will allow us to adapt easily as our business expands.”
Louis Hall, CEO of Cerillion Technologies, said: “West Africa is a key focus for us. Our complete end-to-end solution is ideal for the converged operators in the region, and we are delighted to have been selected by Gamtel. With Sotelgui of Guinea, this means that we now have two converged fixed wire and mobile customers in the region.”[l=www.cerillion.com/]http://www.cerillion.com/[/l]
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