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COLT selects Genesys Conferencing to deliver best-in-class audio and web conferencing
Genesys Conferencing, a global multimedia conferencing leader, has announced that COLT Telecom Group, a leading European provider of business communications, is collaborating with the company to provide audio and Web conferencing services to businesses throughout Europe.
COLT offers COLT Conferencing in 11 countries based on Genesys Meeting Center, a global communication and collaboration platform combining audio and Web conferencing into a single interface. With this intuitive, multilingual solution, COLT allows businesses to connect with colleagues, customers and teleworkers spread across the globe via virtual meetings over the phone and the Web. It enables businesses to enhance productivity and reduce their travel costs.
“Integrated audio and Web conferencing has become a critical element of efficient business communications. The combination of COLT’s high-quality network and Genesys’ sophisticated technology means customers across Europe can take advantage of a highly robust and fully integrated conferencing service,” said Detlef Spang, Managing Director, Sales & Marketing, COLT. “The fact that Genesys matches our geographic presence across Europe, offering superior customer service locally, was also a key factor in selecting them. We were also impressed with the level of integration of audio and Web in their offering.”
Jerry McEleney, Genesys Vice President of Alternate Channels, said, “We are delighted to partner with COLT to make our first-class services available to its extensive customer base. We believe that our ability to offer an outsourced turnkey conferencing solution, with competitive per-minute pricing and dedicated, localised customer support, is crucial when selecting a conferencing provider.”
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