BT Makes Savings With Wholesale Billing System
Azure helps BT produce bills on calendar day one
Azure, the revenue assurance company, today announced it has completed workfor BT Wholesale on changes to enable its billing system to generateinvoices on the first day of the month, thereby saving the carrier 1.2million GBP per year. The savings were gained by reducing the amount oftime taken to bill its wholesale customers for the previous month’s trafficand other wholesale products and services from one week to just one day(calendar day one: CD1). This improves cashflow, reduces interest payableand gives a ROI payback period of just one month.
The project was led by BT’s Wholesale CIO team working to requirements fromWholesale Billing Operations, and Azure worked alongside BT Exact, BT’stechnology and IT operations division, Convergys and RateIntegration toprovide the necessary changes. Azure’s INCA interconnect platform is used tocollect call detail records from the network, processing 300 million callsper day. The system can now identify any potential problems in datacollection and processing that need to be rectified in the lead up to monthend through the monitoring of thresholds to determine what percentage ofrecords are available for billing. This enables BT to ensure the maximummonthly data is available for processing and enables it to issue bills in atimely manner.
Julian Wisniewski, manager BT Wholesale Billing Systems, said: “Thesuccessful deployment of the automated solution will allow the CD1 target tobe met, enabling improvement in cashflow and use of working capital. Networkoperators are required to pay their bills 30 days after production, and withAzure’s help we can collect call detail records quickly and efficiently,enabling bills to be produced much earlier.”
John Cronin, president and CEO of Azure, said: “We have worked closely for along time with BT Wholesale and we’re delighted to have been involved inthis landmark project. This is further validation of our technology andfurther demonstrates Azure’s expertise in revenue assurance.”
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