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Food for thought (Features)

Inventory management is a vital ingredient in the feast known as VoIP services, as Julie Wingerter explains

TMW preview - High-flying lean machine (Features)

It’s not by accident that one of the keynote speakers at this year’s TeleManagement World is Stelios, founder of ‘lean’ airline, easyJet, a company which has flourished by giving customers exactly what they want. Keith Willetts explains

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Standing out from the crowd (Features)

As a mobile Internet protocol, i-mode could provide
operators with a means of differentiating their services
in the mobile data market, reckons Kevin Buckley

Land of the GIANTS (Features)

Competition amongst fixed line operators is still largely dominated by the local incumbents, depite regulators' efforts to free up the market. Jonathan M. Steinberg reports