SIP
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Telsis wins IP corporate connections deal with Vodafone Netherlands
Following a three month trial, Vodafone is to deploy upgraded Telsis protocol conversion platforms, enabling it to offer large public and private sector enterprises a direct connection to its network via SIP, the voice over IP protocol, inBT launches voice initiatives
BT today announced two further voice initiatives on its converged communications platform, BT Onevoice. To enable larger organisations to accelerate the adoption of communications applications to the desktop, BT is launching SIP trunking in a number of countries,Cedar Point signs deal with Multimedia Polska
Cedar Point Communications, a global specialist in integrated Voice over IP (VoIP) switching technologies for service providers, today announced that it has reached an agreement with Multimedia Polska for the deployment of Cedar Point communication solutions throughout Poland.
Mycom and Iptego partner on customer experience management solutions
Mycom, a global provider of OSS service assurance software solutions and ICT professional services, and Iptego, a SIP mediation and correlation company, today announced the launch of a set of customer experience management (CEM) solutions for SIP-based services
Barcelona City Council looks to improve citizen-centric services
Barcelona City Council, Spain's second largest metropolitan local authority, has selected Genesys Telecommunications Laboratories, an Alcatel-Lucent company, and Telefonica Spain, the country's largest telecommunications company, to develop and implement an advanced SIP-enabled, multi-channel contact centre to better respond to the needs of its citizens.
MeetingZone adds COLT VoIP to its conference service platform
COLT, the European provider of business communications, today announced it is providing IP connectivity to support MeetingZone's audio conferencing facilities in the UK and Europe. As the UK's largest independent conference and collaboration service provider, MeetingZone will be
New Sabio White Paper outlines roadmap for organisations moving towards SIP-enabled multi-vendor contact centre environments
Sabio, the specialist contact centre systems integrator, has produced a new White Paper that helps outline a forward roadmap for organisations moving towards a next generation, SIP-enabled multi-vendor contact centre environment.The White Paper, titled "Evolving
Skype for SIP now interoperable with Cisco Unified Communications 500 Series for Small Business
Skype has announced that the beta version of Skype for SIP has been certified as interoperable with the Cisco Unified Communications 500 Series for Small Business. This will enable small and medium-sized businesses who manage their networking and
