BT has created a new Chief Strategy and Transformation Officer position as it looks to turn the page on what has been a challenging couple of years.
The UK-based operator has appointed the head of Boston Consulting Group’s Technology, Media and Telecommunications practice in the US, Michael Sherman (pictured), to the role.
Sherman, who has spent 11 years at the management consultancy advising clients on growth strategies and operational efficiency, takes up his new position on 1 May.
Before BCG he spent nearly eight years as Executive Vice President at enterprise software company Viewlocity.
He will report directly to BT Group CEO Gavin Patterson and has been charged with developing the company’s strategy, customer experience and transformation programmes.
Patterson said: “[Mike] will be a fantastic addition who will help us to take our strategy, strategic planning and transformation plans to the next level.”
Sherman added: “BT is in a great position.
“It’s a world class provider of digital services to multinationals and the UK’s leading provider of broadband and mobile.
“I’m excited to be able to help drive forward the strategy that Gavin and his team are building and bring further insight and focus.”