Back office vendor Netcracker has acquired Convergys’ information management business for €338 million.

Andrew Feinberg, president and CEO of Netcracker, a subsidiary of NEC, said the deal was in response to “the traditional definition and requirements of BSS changing very quickly”.

He added: “Innovative BSS is the foundation of differentiation and long-term success, as service providers increasingly compete by offering new, unique services and customer experience as opposed to connectivity alone.”

Netcracker claimed it will now become a telecom software-focused business that is “unprecedented in its scale and size”.

Sanjay Mewada, Netcracker’s VP of strategy, said the company would provide operators with end-to-end, product-driven software solutions through a fully converged and real time B/OSS platform.

In particular, the deal would help operators to reduce costs, monetise data and exploit growth in new areas such as m-commerce and M2M, he added.

However, the company is also looking at other industry verticals as the deal includes Convergys’ Smart Revenue Solutions, which are applicable to the cable, satellite, broadband, utilities and logistics markets.

The deal leaves Convergys to focus on its customer management solutions.

“NEC is acquiring a well recognised business, with solid client relationships, a strong solutions portfolio, and very talented base of employees,” said Jeff Fox, president and CEO of Convergys.

 

More News

Iliad enters content game in France, finally launches Italian mobile business Iliad enters content game in France, finally launches Italian mobile business Iliad has acquired football rights in France and launched its opco in Italy as it looks to reboot after a disappointing set of financial results. More detail
Three UK appoints new CCO, CFO Three UK appoints new CCO, CFO The departure of Three UK's Chief Commercial Officer after just 18 months in the job has triggered a shake-up of the mobile operator's top team. More detail
TalkTalk to sell enterprise customer base to Daisy as it registers full-year loss TalkTalk to sell enterprise customer base to Daisy as it registers full-year loss TalkTalk has agreed to sell 80,000 business customers to rival Daisy Group in a £175 million deal. More detail
A1 Telekom Austria Group rebrand reaches Bulgaria A1 Telekom Austria Group rebrand reaches Bulgaria Bulgaria is the third A1 Telekom Austria Group opco to get rebranded as the telco looks to market itself as a provider of "advanced" IT, IoT, cloud and content services. More detail
Orange Business Services puts IoT to use on saving ships’ fuel costs Orange Business Services puts IoT to use on saving ships’ fuel costs Orange Business Services has expanded its work with Dobroflot by developing a customised IoT solution for the Russian fishing company. More detail
    

 

European Communications is now
Mobile Europe and European Communications

  

From June 2018, European Communications magazine 
has merged with its sister title Mobile Europe, into 
Mobile Europe and European Communications.

No more new content is being published on this site - 

for the latest news and features, please go to:
www.mobileeurope.co.uk 

 

@eurocomms