Belgacom has selected American vendor JDSU to optimise its 2G, 3G and 4G LTE networks in its home market.
The move will improve customer experience and enhance management reporting and network visibility, according to JDSU, which will implement its ariesoGEO platform across the operator’s Proximus mobile network.
Last week, Belgacom announced Proximus would become its main commercial brand by the end of this year.
“Belgacom is looking forward to leveraging the ariesoGEO platform to plan and optimise our 2G, 3G and LTE networks. ariesoGEO has a strong reputation as a robust and reliable platform that will allow us to consolidate our solutions under one system and offer an exceptional customer experience,” the operator said in a statement.
Shirin Dehghan, general manager of the Location Intelligence Business Unit in the Network and Service Enablement business segment at JDSU, added: “Only a few operators have begun to tackle the challenge of using unique subscriber data across every technology in the network to offer an optimum customer service.”
The announcement comes after newly appointed CEO Dominique Leroy said that she will focus on making the operator more “agile and customer friendly”.
Last month, Belgacom revealed sales and profits fell in 2013 despite an increase in customer numbers.
The operator, which launched its 4G LTE network in November 2012, expanded its next generation network coverage to Brussels last month.
Earlier this month, rival operator BASE became the latest operator to offer 4G LTE services for free.