Telenor Norway has selected Tata Consultancy Services (TCS) to modernise and simplify its fixed network operations.
The operator said its goal is to improve customer experience through reduced complexity and faster deliveries.
According to Telenor Norway CEO Berit Svendsen, the deal is one of the largest change programmes in recent history of Telenor Norway.
The move is partly in response to “strong” international competition from global content providers.
Svendsen added: "A dynamic market is in many ways an ideal situation for a strong telecommunications company as Telenor, where new opportunities are opening up and our services are in demand. The challenges we must nevertheless take seriously.
“Complexity of internal processes and IT systems slows us. At the same time we experience reduced customer base for traditional fixed line services, while costs do not fall at the same rate.”
Telenor said it invests over €475 million in infrastructure and services in its home market.
Revenues were up 1.8 percent in Norway during the first three months of the year thanks to rising demand for larger data packages.
Last month, it signed a five-year deal with Nokia to supply it with radio access equipment and professional services across its geographical footprint.
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